Released February 2016, the Vivo 5 features a full metal body—a first for a BLU phone.

Preguntas 36 Ver todo

blu vivo 5 charging problem

Why wont my blu vivo 5 charge? I plugged it in the charger, and it takes a day to increase by 1%. And it loses charge very quickly when unplugged.

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 4
Agregar un comentario

2 Respuestas

Solución Elegida

Hi,

Is your phone still relatively 'new'?

Verify the purchase date on the sales receipt for the phone and if it is less than 12 months old, consult the warranty documentation that came with the phone as what you need to do to make a claim for a warranty repair or replacement.

Fue útil esta respuesta?

Calificación 3

Comentarios:

I got a replacement device through warranty and it has the same problem as the original

por

Hi, Sounds like it's not a very good model doesn't it. Get this one replaced as well or see if you can get a different model under warranty of course!

por

please change my mobile

por

I had the same problem with 2 brand new Blu Vivo 5 devices, but it has turned out that the problem were in the charging cables (both brand new) and not the phones... So I just bought different charging cables on the Amazon (Type C Cable 6ft, X-EDITION Gold-Plated Durable Braided ( USB-A 2.0 to USB-C Male) Fast Charger Cord for LG G6/G5, Moto Z/Play, BLU Vivo 5 XL, Nexus 5X/6P, Samsung Galaxy S8 Plus, (Gray, Gold) 2-Pack) and ta-daaa! No more problems with that! Works like a charm! Just buy new charging cables.

por

Agregar un comentario
Respuesta Más Útil

My blu vivo xl is 1 month old.

Same issue.

Fue útil esta respuesta?

Calificación 4
Agregar un comentario

Añadir tu respuesta

benarde123 estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 5

Últimos 7 Días: 54

Últimos 30 Días: 221

Todo El Tiempo: 6,358