Wiki con Contribuciónes de Estudiantes
Esta wiki ha sido creada por un increíble grupo de estudiantes de nuestro programa educativo.
El dispositivo se apaga mientras aspira
"El dispositivo hace ruidos y luego se apaga de repente."
Bloqueos
Puede haber restos que bloqueen la succión, causando que el dispositivo se apague. Comprueba si hay bloqueos desmontando la varilla del cabezal del rodillo y el recipiente. Revisa el interior y alrededor de cada componente. Ten cuidado con los objetos afilados y los desechos. Retira cualquier obstrucción.
Filtro obstruido
El filtro podría estar obstruido y podría necesitar limpieza. Retira el filtro sacando la perilla púrpura etiquetada "filtro" ubicada en la parte superior del recipiente. Enjuaga el filtro pasándolo bajo el agua durante 2 minutos. Cuando termines, agita suavemente el filtro para eliminar cualquier residuo. Escurre suavemente el filtro para eliminar el exceso de agua. Deja que el filtro se seque durante 24 horas. Después de un mínimo de 24 horas, vuelve a colocar el filtro en el recipiente y continúa con el uso normal.
Nivel bajo de la batería
Es posible que la batería no esté completamente cargada para el funcionamiento normal. Comprueba la luz LED para determinar el nivel de la batería. Una luz azul sólida indica que la máquina está en modo de funcionamiento normal. Una luz azul parpadeante indica que no hay energía, y la batería necesita ser cargada por un mínimo de 3.5 horas. Una luz amarilla parpadeante indica que no hay energía o que la batería está demasiado caliente o demasiado fría. Una luz roja parpadeante requiere más ayuda de la Línea de ayuda de Dyson.
La vida de la batería es demasiado corta
"El dispositivo no se mantiene encendido el tiempo suficiente para completar la tarea de aspirar".
Nivel bajo de la batería
Es posible que la batería no esté completamente cargada para el funcionamiento normal. Comprueba la luz LED para determinar el nivel de la batería. Una luz azul sólida indica que la máquina está en modo de funcionamiento normal. Una luz azul parpadeante indica que no hay energía, y la batería necesita ser cargada por un mínimo de 3.5 horas. Una luz amarilla parpadeante indica que no hay energía o que la batería está demasiado caliente o demasiado fría.. Una luz roja parpadeante requiere más ayuda de la Línea de ayuda de Dyson.
Batería muerta
Cuando el dispositivo ya no se enciende incluso después de la carga, lo más probable es que tenga una batería dañada. La batería no puede cargarse y tendrá que ser reemplazada. Puedes encontrar una guía de sustitución aquí.
El contenedor está lleno de suciedad
"El contenedor ya no está limpio y está lleno de escombros".
El contenedor necesita ser limpiado
Los escombros que obstruyen el contenedor pueden necesitar ser limpiados con cuidado y completamente. Presiona el botón rojo de la caja del contenedor de residuos hacia abajo, sobre un cubo de basura. Presiona el botón rojo de nuevo para liberar el contenedor del cuerpo principal. Retíralo con cuidado y límpialo utilizando sólo un paño húmedo. No utilices ningún otro agente de limpieza que no sea un paño húmedo para preservar la vida de tu máquina. Asegúrate de que el contenedor esté completamente seco antes de volver a colocarlo. Vuelve a colocar el contenedor con la puerta de la base del contenedor abierta. Encaja el contenedor en su lugar sobre la cubierta del ciclón. Cierra la puerta de la base del contenedor de modo que encaje bien.
La cubierta del ciclón necesita ser limpiada
Después de limpiar el contenedor, la cubierta del ciclón también puede necesitar limpieza para asegurar su funcionamiento normal. Después de retirar el contenedor, utiliza el cepillo de la herramienta combinada para eliminar el polvo y la pelusa de la cubierta del ciclón. No pongas la cubierta del ciclón bajo el agua. Asegúrate de que el recipiente esté completamente seco antes de volver a colocarlo. Reemplaza el recipiente con la puerta de la base del recipiente abierta. Coloca el recipiente en su lugar sobre la cubierta del ciclón. Cierra la puerta transparente de la base del contenedor de modo que encaje bien.
Débil poder de succión
"La aspirador pierde succión mientras está en funcionamiento, o la succión es débil".
Bloqueos
Puede haber desechos más grandes que impidan que la succión funcione correctamente. Si hay objetos que bloquean la succión, el dispositivo se apagará. Comprueba si hay bloqueos desmontando la varilla del cabezal del rodillo y del recipiente. Revisa el interior y alrededor de cada uno. Ten cuidado con los objetos afilados y los desechos. Retira cualquier obstrucción.
Cabeza de rodillo atascada
Puede haber restos que impidan que la cabeza del rodillo funcione con normalidad. Desconecta la cabeza del rodillo de la varilla. Si no puede quitar los escombros, es posible que tenga que quitar la barra de cepillos. Desbloquea la barra de cepillos utilizando una moneda para girar el disco marcado con un candado en la posición de desbloqueo. Retira cuidadosamente la barra de cepillos y retira los residuos. Después de la limpieza, vuelva a colocar la barra de cepillos. Asegúrala usando una moneda para apretar el disco marcado con un candado de modo que vuelva a estar en la posición de bloqueo.
La barra de cepillos deja de girar
"La cabeza del rodillo ya no gira cuando el dispositivo está encendido".
Barra de cepillos atascada en la cabeza del rodillo suave
Puede haber restos que impidan que la cabeza del rodillo funcione con normalidad. Desconecta la cabeza del rodillo de la varilla. Desbloquea la barra del cepillo usando una moneda para girar el dial marcado con un candado en la posición de desbloqueo. Retira cuidadosamente la barra de cepillos y retira los residuos. Si hay un bloqueo en la herramienta de piso plano, retira los escombros de la placa base. Desbloquea la placa base usando una moneda para girar el dial marcado con un candado a la posición de desbloqueo. Después de la limpieza, vuelve a colocar la barra de cepillos. Asegúrala usando una moneda para apretar el disco marcado con un candado de modo que vuelva a estar en la posición de bloqueo. Vuelve a colocar la placa base y fíjala con una moneda para apretar el disco marcado con un candado de modo que vuelva a estar en la posición de bloqueo.
Barra de cepillos atascada en la cabeza del rodillo duro
Puede haber restos que impidan que la cabeza del rodillo funcione con normalidad. Desconecta la cabeza del rodillo de la varilla. Desbloquea la barra del cepillo usando una moneda para girar el dial marcado con un candado en la posición de desbloqueo. Retire cuidadosamente la barra de cepillos del cabezal del rodillo y limpie los residuos. Vuelve a colocar la barra de cepillos en el cabezal del rodillo y asegúrala utilizando una moneda para apretar el disco marcado con un candado de modo que vuelva a estar en la posición de bloqueo.
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118 comentarios
even when fully charged the v6 surges in other words suction/ stops, suction/ stops, etc.does this mean I need to get a new battery unit if so where from, is only around 18 months old.
ernst jury
email: ernst.jury@gmail.com
ernst.jury - Contestar
I don’t know if you got an answer for this, but I just solved the same problem. It was a blockage right where it goes into the dust canister. Pulled the blockage out and it went right back to working.
Sandy Townzen -
unit fully charged just started cycling on/off, on/off rapidly while power switch was depressed. is this a blockage or do I need a new battery?
irishwytch@yahoo.com
Sandy Townzen - Contestar
Same thing happened to mine with the off and on rapid occurrence, when the bin is off, clean the screen with a small brush and you will see e inner compartments clogged with dust. Those have to be cleared too by knocking the top and brushing the screen to loosen that inner dust……then your dyson will run smoothly
merlt46 -
Brush is still not rotating even after following guidelines
Jackie - Contestar
here the same, quote..
keshava -
Mine did that when I tried to vacuum a rug that was too thin. Basically as I rolled it across the suction slightly pulled Up right to create and seal. Same with furniture.
Jbas Abju -
Check https://de.ifixit.com/Anleitung/Dyson+v6...
There are two little metal tabs sitting above the lever of the bin and are meant to make electrical contact to the wires running around the bin and down the wand to the motorhead to power the rotating brush.Those metal-tabs tend to get bend and/or their ends might have become dislocated out of their brackets.Best to follow the steps of removing the Main Body from the Cyclone to get them metal-tabs back in place.
Robert Hoppe -
Had same problem!
However discovered it was hair caught around the brush.
To clear look to the front of the head to the left hand side. There is another padlock. Turn thar around and the brush will drop out. Also have a look in the unit you have removed.
Mine is now completely hair free and works like new! Result
Caitlin - Contestar
I’ve cleared every area and the large soft head won’t spin. I’ve checked the connection points, checked for hair/debris, etc. The carpet spinners work. What should I try next??
kdcoleman2001 - Contestar
My dyson 6 absolute when fully charged only lasts a minute, does this mean I need a new battery, email charlotte: dg.weir@btinternet.com
thanks for your help
Charlot - Contestar
My Dyson keeps going on/off while I’m using t but only in the max mode and it doesn’t do it if I don’t have any attachments on it. I have checked for blockages in all the compartments to no avail! I cannot figure this out, I bought mine second hand so no paperwork for warranty or anything :(
Sophie Horne - Contestar
Bought mine about 2 years ago, and it lasts only for 10 secs when fully charged. Then I have to put it back on charging for few minutes. Then it is working for about 2 - 3 minutes which is still very bad result. What is the solution?
dr1m - Contestar
Hi dr1m , did you find the answer for your Dyson ? Mine is doing the same thing .
Trish -
Any solutions for this or a new battery required??
alison.jayne101 -
Have tried that , it still doesn't revolve!
Dave Griffiths - Contestar
I have cleaned the brush bar on two of these and it still does not rotate ? Any suggestions on what to do next
Sarah - Contestar
I have washed the filter placed it back too soon now it won’t work
slwick2k@hotmail.com - Contestar
Hi, I wash my filter on a regular basis and empty the cylinder after each use. My Dyson stops and starts when the filter needs washing, so I duly did this as per instructions. Left it to dry but it smelt! Popped it back in the machine but it still kept stopping and starting. Washed filter again, but still smelly. I got my husband to dismantle the filter for me and it was clogged with hair and dirt. I was appalled! If it required doing this I would have done so much earlier. Instructions do not suggest this - just rinse through thoroughly then gently squeeze and dry for 24 hours. However if it is clogged up then just rinsing it under the tap is insufficient!
susanbuddo -
The brush starts spinning for a second then stops. What can this be?
Andre Tel - Contestar
Did you ever get an answer? I have the same issue - it rotates and then stops. I let go of the trigger, start again, and it rotates again for about four seconds and then stops.
eliseharper -
I'm having problems with my hardwood brush, when I start the vacuum it spins for 1 to 2 seconds then stops. what can this be?
Andre Tel - Contestar
Hi the brush roller had stopped working so I cleaned the machine throughly but it still wouldn’t work so buy a new foot/brush attachment but it still won’t go can you help
nick powolny - Contestar
try this - about one minute in - it shows how to clean the terminals in the dust collecting cylinder: https://www.youtube.com/watch?v=72KUPcZp...
Debbie Nisbet - Contestar
THANKS!!! This video didn’t really fix my issue, but it led to this one, which did. :) https://www.youtube.com/watch?v=vyUcY1Eb...
eliseharper -
This solved my problem. Thank you Debbie!
Venkatesh Kanchan -
I just got this dyson V6 in November of 2018. It will not charge! I already have to buy a battery?
lindaday58 - Contestar
Found unit running while in charger. Could not shut it off. Turned on high and cleaned carpet until battery died. Apparently switch is defective. Is this a common problem? Unit was a gift 3 years ago and recently replaced battery.
brightjg - Contestar
air suction hose is not working but the carpet vaccum part suctions. what s the problem? i have an older version dyson
Karine Poirier - Contestar
Cleaned brush bar. Brush motor rotates for a split second and stops. Vacuum motor continues to run. Checked the red switch to empty collection bin no difference.
Geoffrey King - Contestar
My Dyson will not accept any charge. Does that mean that the battery needs replacing?
Eileen Pottinger - Contestar
My cordless vac has a red light flashing and will not do anything at all. No power no suction and will not charge
Shirley Feighery - Contestar
I am unable to open the dirt bin by pulling up on the top red lever to release the door on bottom. I have tried pulling and it won’t budge. I don’t want to break it putting too much force on the red lever. Is there a video that shows how I can release the door and empty debris? Otherwise this thing is useless to me. I can’t use it because it is full of debris and won’t suction anymore.
erika DIY alt - Contestar
Hi, I have done all that and the motor head still doesn’t turn. I was thinking it may be the small connectors that go into the dirt bin? Has anyone else had the same problem?
roythring - Contestar
Dyson V9 TS2_UK_KFA1409A
Despite following all trouble shooting etc work ok for about a minute dust goes into bin then just drags pets hair and adheres to felt. Machine does not cut out. Happens each time.
Antoinette Conway - Contestar
My Dyson V6 even after charging all night shows a blue light and only runs for 40 seconds. It is only 2 years old, does it need a new battery ?
Rachel Green - Contestar
My dyson is still in warranty but it sweeps for a s many as 5 to 6 swipes on rug than stops. HELP
bwestric - Contestar
In order to charge the unit, Dyson V6Trigger vacuum, the charge cable was connected to AC outlet. The blue lights on both bottoms of the handle came on for about 5 minutes, and then the blue lights turned off themselves. Accordingly, the unit was not charged. Please advise.
Song Hahn - Contestar
The brush after cleaning taking out still not rotating when vacuum
diannegalea - Contestar
My motor head 94985204 does not spin. A repair man in Green Bay told me I my motor head is burned out. I have had my Dyson for about 4 years and lived it until this happened. The price of a new motor head is $148.73. Shouldn’t this be covered under a warranty?
Judy Benkowski - Contestar
I just had a similar problem, changed battery, the white crown thing, still did not power. Saw on YouTube to spin the motor on the power unit, only with the crown off and no battery. Spun it one direction for about three times, no go. Spun it three times the other direction, ta da. The replacement battery I got sounds more powerful, unfortunately I brought a newer Dyson so I have two now.
ReyDub -
i have a problem when i use the MAX power function, when i press the button i loose all power? the only way to get it back on it to put it on the charger and press the power trigger while putting it on and off charge then it kicks back to life and runs fine?
jonathan copley - Contestar
I have just received a new battery for my V6.
Does the new battery need charging before use .
I try using the new battery and I went straight off.
Garry Millar - Contestar
My Dyson v6 starts hovering and then stops, and then starts and then stops?
Diana Gledhill - Contestar
I have cleaned brush bar completely cleaned all area around roller and it still only rotates for around 5 seconds then stops even though Hoover Carrie's on working
Claire West - Contestar
I’ve replaced the battery, cleaned everything that can be cleaned and the V6 still works less than a minute. Now what
rsheridan4250 - Contestar
V6 Two years old, Roller head was intermittent, but with a little light pressure pushing roller head against the swivel joint it would work. Dismantled the swivel joint to reveal what I can only determine as a manufacturering fault … two clean cuts in the white and black wires. The white wires copper inner was exposed but still holding, the black completely but cleanly broken. Thus when applying a little pressure the ends were making contact and making the roller spin. Managed to reconnect the broken ends and Hey Presto !, but what a job ! . What concerns me is this could have shorted out in the charging process and who knows what may have happened. It clearly was NOT a wear and tear fault. So if your having problems with the roller check the wiring in the swivel joint. Hope this may save you a £70 replacement ! … DISGUSTING !
graham mayhew - Contestar
I have the same issue with the wires being cut !
sarlouki -
I have a v6 animal,
replaced the motorhead due to acrid smell and smoke from the motorhead. After installing new Motorhead and putting in charge I get the following:
blue light for 5-7 seconds,
no light,
fast red flashing light.
any ideas? Going to try charge for a few hours. I am thinking the battery is really low in charge
Luke Watson - Contestar
Sounds like the battery has had it if it wont hold any charge. You can try charging and then discharging what little charge it will take a few times, it may possibly bring it back to life. Fingers crossed … if not, time to get a new battery !.
graham mayhew -
My v6 is completely clea but still only powers in for 1 minute and then loses off, any ideas?
JohnnyH - Contestar
SAME. I regularly empty our bin and rinse our filter, and have cleaned (and re-cleaned) the brush head to make sure nothing’s tangled up in it. Even still, the vacuum’s only running for 40-60 seconds at a time, and has been for awhile. Suggestions here would be amazing.
Angela -
Floor head is vibrating sending the vibrations up the tube to the motor head where you can feel them. Floor head brush is clean but feels a bit looser than it used to when I turn it. There is free play when I rotate it backwards and forwards
Paul Lakra - Contestar
Brush bar not rotating, so removed the brush bar from the roller head and removed anything that may have been clogging it. Brush bar still not rotating
Sarah Collier - Contestar
The spiral spindle that the head goes into is probably clogged. You need to take out the roller and use a t7 or t8 torque screwdriver to take the screw out and wiggle the spindle out to clean the hair out. Ive just did this and its working perfect now
gary sim -
Would my V6 just shut down after 10 seconds if the filter is stil damp
Mike - Contestar
Where is a guide to replace battery and how to remove collection bowl.
john7291 - Contestar
My dayson v6 animal started and it didn’t stop until the battery run out, that is what I though, but after this stop a burning smell come out, since then y cant start it any more,
frank
frankreyes - Contestar
Fully charged but doesn’t go,. when I plug in blue light flashes then goes off, have brushed,washed,dried filter
patriciabrabon - Contestar
Dyson DC40 Cleaner foot not rotating so all cleaned and tested on another machine it works ,
so dont have power getting to the head any ideas ?
Steve Taylor - Contestar
The wheels on the side of my Dyson are stuck. How can i take them off to clean out all the hairs and dirt?
smeisels - Contestar
hi the vacuum seems to charge i leave it on all night i have cleaned everything and it seems to charge but i can only get about 10 minutes of vacuuming on the low power i have the stick model with the yelow handle
suespence - Contestar
Same here, but have checked for blockages and dust in filters. left on charge over night, but now no blue light at all, so does this mean I need a new charger (if so where to get one from) please help.
reynolds.barbara - Contestar
Hi, cleaned brush bar. Suction power ok all air waves clear of debris. Brush bar still not rotating. Can you suggest any other options? Thanks martin
Martin Gannon - Contestar
ive tried everything to fix dyson. so bought new battery and when i put it on it wont switch off. is the battery faulty
magsmcgoff - Contestar
My Dyson V6 only runs for a few seconds after I take it off the charger, I noticed the blue light blinking right after it shuts off…… is the battery finished ? The vacuum is less than 18 months old
Terry Swenson - Contestar
No LED lights at all when attached to battery charging station.
Walt Foody - Contestar
Hi I had a similar problem, after cleaning it as usual and taking out filters and making sure all dust was removed, I noticed that when I emptied it the flap that lets the dust pass through was static (it was not flapping), so I unstuck the flap and now it works better than before (has more suction).
Hope this helps!
Barbara 05/04/2020
reynolds.barbara - Contestar
Hi Barbara, where is this “flap” is it inside the main tube where you connect each attachment to? If so how did you unstick it please? Thank you so much
narniunderhill -
My dyson v6 is pulsing on and off, i’ve fitted a new battery, stripped and clean it and its still doing it any ideas
thanks justin
Justin Spary - Contestar
My charging cord does not appear to fit snuggly into its receptacle and therefore will not charge. This is a new problem. It has been charging adequately until now. I have been able to hold it in place and get the blue light to flash but as soon as I stop holding it the connection appears lost. Any ideas?
chuckbrendamartin@yahoo.com - Contestar
When connected to charger the light goes on for one second and goes off. Does this mean I need a new battery?
Alex Chigos - Contestar
My v6 motorhead continues to spin when vacuum not turn on. I have to disconnect the head to get it to stop spinning. Any suggestions on how to fix this problem?
Melanie Marshall - Contestar
Susan buddy how did your husband dismantle the filter - it’s all plastic
fgrace62 - Contestar
My animal Dyson V6 only works for 5 mins then turns off and the blue light blinks. Do I need a new battery. I have taken it apart and cleaned the filters. The filter at the top never looks dirty - I run water thru it but no dirt comes out
fgrace62 - Contestar
Strange noise when unit put on charge now completely dead no lights at all
Elaine Fisher - Contestar
Hi got Dyson absolute in runs for a few minutes then stops, put it back on charger for a minute and will work again sometimes for quite a while other times only a few mins, battery light is still on blue. Not flashing or orange, unit is about 4 years old, I have cleaned all parts that can be cleaned, be grateful for any suggestions
George best - Contestar
Need help when taken the v6 flexi off charger it only last about 10seconds
kirky.2 - Contestar
The one solution that worked for me - was fixing the frozen flap in the head:
http://livingwithbeth.com/fix-dyson-dc59...
I saw it mentioned on the link above but found a video here:
https://www.pinterest.co.uk/pin/17965147...
Phil James - Contestar
My dyson v6 was on charger and started making a terrible sound , almost like a siren . what could’ve the problem
campbelllindaal9 - Contestar
How do I get a new battery for my dyson as it is still under a 4 year warranty not holding a charge long enough to hover a rug
catherine.campbell74 - Contestar
Have a V6 which doesn’t seem to hold the charge. It’s been charged overnight, the blue light had gone out, I used it for thirty seconds then it cuts out. Have cleaned the filter & shroud and the main reservoir. Do I require a new battery?
lorettatwine - Contestar
I cannot open the bin to empty. I have the kind that you pull on the orange lever in an upward motion and bottom of bin flips open. HELP
Emma Wilki - Contestar
We have a model svo4 that has a flashing red light
took the vacuum apart and cleaned it out but it still flashes red light
ant ideas
Jeff brown - Contestar
My Dyson V6 has recently been hard to push on carpet okay on wood floors but struggle to use on carpet didn't use to be like this !!
kcathe1306 - Contestar
My Dyson V6 is not working well on carpet it is a struggle to push , okay on wood floors ,it didn't use to be like this !!
kcathe1306 - Contestar
Bought mine afew years ago, and it lasts only for 10 secs when fully charged. Then I have to put it back on charging for few minutes. Then it is working for about 2 - 3 minutes? What needs to be done? Spent lots on my dyson to have to buy I new one?
Email: kylestahl@hotmail.ca
kylestahl - Contestar
even when fully charged the burst of power button only lasts for a minute. it seems to short the vacuum battery and the lights flash that mean it needs to be charged . Can only use the regular suction .. Could the problem be that I need a new battery ?? thank you
Geraldine Blancato - Contestar
The orange light comes on and it doesn’t work
Laurie Thomas - Contestar
Mine also has wires which have been cut through, my Dyson is 3 years old as of 2020.
sarlouki - Contestar
We have a DC45 and finding it really hard to squeeze the trigger for both me and my wife!
Dave Schnurr - Contestar
I see many people have an issue with the battery when fully charged. My Dyson V6 only lasts 10 seconds with a fully charged batter. A new battery costs $100.00 I don’t want to spend the money if that doesn’t fix the issue. Does anyone have any suggestions? Has anyone bought a new battery and the issue resolved?
Trish Colwell
Trish - Contestar
If you are having an on/off cycle while fully charged, make sure you clear the valve between the dust collection basket and suction arm, mine was stick with debris, once cleared it finally worked like a charm
DrDavid - Contestar
It is only intermittent on high power when I switch to low it works ok
BUT sometimes it is intermittent on both speeds I have a spare filter
cleaned ready but it still the same if I pull filter out slightly it works
now that enough to keep you going for a while cheers Johnboy
John player - Contestar
Our Fluffy has a constant blue light when plugged in but flashes blue when you try to use it - it was work for a few seconds but now not at all. Anyone have a solution?
joe301066 - Contestar
I have a solid blue battery light (fully charged) but no suction or motor running when pressing the button. any ideas anyone
Maritime Yacht Services - Contestar
Battery only shows 1 blue light - never red. Vac quits after 15 seconds. I have thoroughly cleaned the filter and everything else - there are no blockages. What gives?
S Ernest Miller - Contestar
Mine keeps stop and starting with no tools on it at all
BUT when I pull out the filter just slightly it keep going
as soon as I put the filter back in it stops and starts
when I ring Dyson help line there is always 30/45 mins wait cheers Johnboy
John player - Contestar
On charge when alarm went off.Now won't go at all.What should I do.
Simon Harper - Contestar
My Dyson V6 off the charger will work for approx. 30 seconds then stop and blue light is flashing. You plug it back into the charger and the blue light will flash for approx. 10 seconds and go back to solid blue indicating its fully charged and then it will work without any problems. Any help?
Kevin - Contestar
I thought mine was clogged but found flapper stuck going into the dust bin by a string. Make sure your flapper is clean & free moving.
JanetP - Contestar
I’ve already replaced the battery but it still not turning on.
Kevin - Contestar
When press max power only works for few seconds.
Peter Young - Contestar
I cannot get the filter to come out of my Dyson V6
mturner4 - Contestar
The brush spins when connected to the bin section but not when its connected to the wand.
Susan Mitchell - Contestar
My dyson v6 lasts for a few seconds. I put it on charge the blue light is on and then goes off after a few minutes. Would my dyson need a new battery or could it be the docking station. I have cleaned it as per instructions. My dyson is over two years old and it has worked very well in the past.
Chris Studholme - Contestar
I had the same issue of the brush not rotating. I did all the things I could think of, then called support. My Dyson was less than a year old, and the support guy said that I needed to purchase a brand new one, but willing to give me a 10% discount. No way…. looked on internet, what worked was that the contact to the battery needed to be cleaned. Where the canister part clips into the handle, at very top is the connection, its metal and little. I cleaned it really good and have never had another issue with the brush. Hope this helps! Btw…because they were unwilling to stand behind their product including not telling me that little secret, I love my Dyson, but I will NEVER purchase another one. If they don’t believe in their product, then neither do I.
Julee Nies - Contestar
I’m having issues w my dyson ,I had plugged in to charge n nothing,.I unplugged it then it started flashing red.how do I trouble shoot?I’ve rinsed and let dry over night for 24 hours like book says n put filter back in n still flashes.n I empty when I see it getting full.what can I do to stop the flashing?thank you. Blpooh47@yahoo.com
blpooh47 - Contestar
Zwei blaue Lampen leuchten im Dauerzustand
fwinterfeld - Contestar
Hallo! Am besten stellst du dein Problem als Frage bei uns im Forum, dort hast du eine größere Chance, dass dir jemand helfen kann.
Fabian Neidhardt -
Pulsating on and off turned out to be thick fluff and dust clogging the short tube that goes into the clear dust cannister...Need long tweezers to pull out..works fine now.
janicaj31 - Contestar
Runs for 5 seconds than shuts off blue light flashing than blank it’s been on charger overnight so should be charged do I need to clear something or new battery
Alicia - Contestar
brush bar still not rotating even after thorough cleaning and reassembly. there is no voltage at the terminals that are in the long tube going down to the brush head, so what is wrong with it?
john smith - Contestar
My v7 will not work it’s fully charged but it won’t work
Colette Mcmenamin - Contestar
I tried all of the above still nothing so bought a new head
dawnelliott123 - Contestar
I found this video and it looks super helpful so will follow instructions to see if it stops the pulsing by cleaning the second, hidden filter! https://www.youtube.com/watch?v=hfrPBeck...
Carole Jarrett - Contestar
Carole, thank you for posting this video! I had no idea you could take apart the top filter (mine was chock full of hair and dirt despite rinsing it regularly) OR that the back filter even existed. The doughnut-shaped part disintegrated when I removed it so will need to figure that out, but I really appreciate the video!
Cam Wester -
I can’t remember if this was the you tube I looked at but at 6:04 is how I spun the motor wires. After a frozen Dyson and two batteries I ordered on Amazon which I thought they were dead, which they weren’t, this Dyson Max6 still working after 6 plus years. https://youtu.be/EFc1djhPYk4
ReyDub - Contestar