Subject: iPad 10 Touch ID Issue After Minor Damage

Hi everyone,

My dog recently got hold of my iPad 10 and chewed on the case protector. Fortunately, the device itself seems largely unscathed, with only a small mark or paint chip near the home button. The button is still functional, but I’m encountering an issue with the Touch ID: it’s disabled and I receive an error message stating ‘Cannot use Touch ID on this device.’ I’m considering opening up the iPad to check if the problem might be related to the ribbon cable. Has anyone experienced similar issues with the 10th gen iPad, or is this a known problem? Any advice would be greatly appreciated!”