I have gone through all the steps displayed in the ifixit website to replace my pixel 6pro display. After attaching the display, what all I get is a black screen with display working at the very top of the phone. How can I get a refund or a replacement? Can't find any customer service contact in the website. Please help
Es esta una buena pregunta?
Rep: 57.6mil
124
44
90
Hi Bibin Joseph,
Let me preface this by saying that I don't work for iFixit; rather I'm a volunteer moderator so I have no official standing here, but I can give you some directions on where to go. (Full disclosure; I have a Pixel 6 Pro myself.)
Anyway, since I have a Pixel I tend to notice Pixel-related issues and the general feeling I've been developing over time is that Google seems to have a bit of a quality control issue with their replacement screens. Since those are the ones iFixit sells, you'd think they'd be the top quality screen available, but I've seen quite a few that have had to be returned for issues, so it appears you're not alone.
Having dealt with the iFixit Store personnel, I can heartily recommend them; they seem to be genuine, professional and quite willing to work with you to make things right. Contact them directly by emailing them at support@ifixit.com and I expect they'll get back to you quite soon.
Once you've gotten everything straightened out, come on back and let us know how it turns out.
Fue útil esta respuesta?
Hi Jerry,
Thanks for your kind input. I will email them and will let know the response over here. Kind regards
Ultimas 24 horas: 0
Ultimos 7 días: 1
Ultimos 30 días: 7
Todo El Tiempo: 49
