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some keys not working

Why are some of my keys not working? Is it possible to fix them?

Samsung CB4 XE310XBA-K01US

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Hi Nancy,

There are a lot of reasons why some of your keys aren't working, and often there are known problems associated with a particular model of a given computer, that's why it's important to include the model number of your Chromebook with your question. Please edit your question to include that information and we'll see what we can do to help.

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