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Find repair and additional information for the Samsung RS265TD**, a side-by-side refrigerator introduced in 2010 with an automatic defrost feature and an anti-sweat heater switch. This page covers information for model numbers matching the pattern RS265TD**.

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Icemaker mold heater, not turning on. Replaced with a brand new

My 11 year old Samsung fridge’s (RS265TDRS) icemaker (DA97-11092B) stopped producing ice. I determined that the ice mould heater is not turning on. Water flows correctly and gears turn but when the fingers attempt to push out the ice cubes the mold heater does not turn on so the ice cubes remain frozen in the mould.

I have tried resetting the unit as well as removing the existing ice cubes with hot water. I decided to replace the icemaker entirely with a new unit. Easy swap. But The new unit functions exactly the same; works fine but the mold heater never turns on allowing the ice cubes to dispense. I tested the resistance of my old unit and got 88.6. In the correct range according to what I’ve read (between 60-90). Samsung wants to sell me a brand new refrigerator despite the fridge and freezer working perfectly.

I’m trying to figure out what activates the mould heater because it’s clearly not the ice makers themselves failing. Whatever sends power to the heater just isn’t doing it.

Any help or advice is appreciated. Thank you!

Imagen de Samsung Ice Maker Assembly - DA97-11092B


Samsung Ice Maker Assembly - DA97-11092B


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It indeed seems like there might be an issue with what activates the mold heater in your situation. Allow me to provide further insights.

In most refrigerator models, including Samsung, the ice mold heater is controlled by the icemaker module or a related control board. This control board receives signals from various sensors and components to determine when to activate the mold heater. These signals can include temperature readings, ice level detection, and the position of various mechanical components.

Since you mentioned that the water flows correctly and the gears turn, it suggests that the mechanical components related to ice production are functioning properly. This leads us to investigate the electrical side of things: the control board and associated sensors.

Here are a couple of suggestions for further troubleshooting:

1. Check the control board: Locate the control board responsible for managing the icemaker functions. Inspect it for any visible signs of damage or burning. Sometimes, components on the board can fail, causing issues with power distribution.

2. Test the sensors: There may be temperature sensors or other sensors in the icemaker assembly that provide input to the control board. Check if these sensors are functioning correctly by testing their resistance or voltage output (consult the refrigerator's manual or seek professional support for specific instructions on testing procedures).

3. Consider professional assistance: If you've already replaced the icemaker unit and have gone through these troubleshooting steps without success, it may be worthwhile to seek assistance from a professional technician who specializes in appliance repair. They can diagnose the issue more precisely and help resolve it.

I hope these suggestions prove useful in identifying and resolving the issue with your ice maker.

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It’s likely the system board controls this.

The system board is a logical array of activating elements of the refrigerators sensors and workflow. After replacing part, the system board should be directing the part to function based on the board’s instruction set.

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Daniel estará eternamente agradecido.
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