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How do I get my iPod fixed

How do I get my iPod fixed? Also my iPad I cannot hear anything. I can see the words of the music but no sound. Is it possible it could bad connection? Faulty ear pads?

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What’s wrong with it?

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I cannot hear the music and it doesn’t turnoff or on.

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I can’t hear anything, no volume. Or I can’t hear anything. Please advise.

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