2012 Furby doesn't move, only reacts to feeding, falls asleep fast.

I got this furby second-hand. When I gave it batteries, it talked and its eyes lit up, but the sound was a bit weird. it was really loud and kinda scratchy.

It wasn't moving at all and when I tried to factory reset it (turn upside down, pull tail, push down tongue), it didn't do anything. When I interact with it, it doesn't react except when I push its tongue down. Eating and singing is the only reaction I can get out of it. It reacts to sound too, but it only sings. It goes to sleep about a minute after waking it up. Doesn't move when asleep eighter.

About half an hour in, it suddenly changed its personality and it's evil now. I also cannot get the furby boom app as I don't have the right phone or tablet for it.

I think it may have been damaged in shipping, as the seller said it was in perfect shape. they also wrote that it reacts to touch.