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Repair information for the Asus ExpertBook laptop series.

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Won't start, no lights.

1 year old B1500 won't start, no lights. I tried hard restart, static electricity, disconnected battery and tested charger. No sign of life.

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Hi @eugeneri

Check what the length of the warranty is on the laptop.
If it is still covered by the warranty, get it fixed under warranty.

This is from the Warranty Statement from the B1500 support page.

Warranty period of the Product:
This warranty applies for the period defined on the label sticker at the back of the Product (“Warranty Period”). For example: 24M means 24 months, and 36M means 36 months from the date the warranty started ("Warranty Start Date").
This warranty commences on the date the Product was first purchased by an end-customer (“Date of Purchase”), and terminates on the end of the Warranty Period (“Warranty End Date”). If the Date of Purchase is not applicable, the start of the Warranty Period will be on the date the Product was first activated by an end-customer recorded by ASUS (“Date of Activation”). If Date of Activation cannot be applied or proof of purchase cannot be provided, the manufacture date as recorded by ASUS will be deemed to be the start of the Warranty Period. If the Warranty End Date falls upon a national holiday or any non-business day, it will be extended to the next business day. The actual Warranty End Date may vary depending on the countries national holidays or non-business days.

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Rizsky Eugene estará eternamente agradecido.
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