Can't start after replacing battery
Hi, why my oral b io doesn't work after battery replacement? The guide is fool proof however, something goes wrong.
Thanks for your help
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Sorry to be late to the party, but a german user just posted a comment with the same problem and the solution: He managed to reset the io via the app and it works flawlessly since then.
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Hi @juanpulag,
Did you put the battery in the correct way? Maybe double check.
Did you charge the battery first after installing it, before attempting to turn on the toothbrush?
- de jayeff
What battery type did you replace with? Do you have a multimeter?
- de Andrew S
@andrewsawesome Hi Andrew, thanks... I don't have a multimeter, so I can say that even the original battery doesn't start the brush.
What can I do with a multimeter? Thank for your answer....
- de Diego
@juanpulag I was going to ask you to check the voltage of the battery with a multimeter.
- de Andrew S
@jayeff hi, neither new and old battery works, the brush just shut down permanently... So sad, that's was something easy to solve "was"
- de Diego
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