Saltar al contenido principal

Guías de reparación e información de desmontaje para la MacBook Pro de 16 pulgadas lanzada en octubre de 2021, con SoC M1 Pro y M1 Max diseñados por Apple. Modelo A2485.

Preguntas 70 Ver todo

Blackscreen on MacBook Pro M1 Max 16‘‘ but external display works

Hi,

the title says it all. I saw a glitchy pixel line at the top flickering a few seconds before the screen was just black. All i have as a second screen is a laggy tv. I obviously restarted already and installed the latest macOS update. I use tools like BetterTouchTool, Alfred and Bartender, if that may cause an issue maybe (?)

It happened after I transported it in a backpack. But this can only be a coincidence, because the laptop is well protected in a special compartmant and i have nothing inside the pack that could pressure damage the display or something. The case itself also doesnt show any signs of cracks, scratches, dents, bents or anything.

The battery is also fully charged and I have never used any third party method to charge it.

During the macOS update the tv got no signal but you could see a very dark and very blurry image of the apple and the progress bar.

Using my iPad in sidecar mode froze the image on the ipad after 1 or 2 minutes. The tv signal was solid though as long as i didnt restart or pressed the power button or something.

In the sea of outdated articles I tried a few things but every restart or long press of the power button results in no signal on the tv. so its very hard and frustrating to not see anything at all.

i dont know what long pressing the power (touch id) button does, though… as i cant seeee it :D

Ive read a lot that this is more often a software issue than a hardware issue and would like to avoid sending it in.

Since I’ve had very good experiences in this forum already, I hope you guys will rescue me once again :(

Thanks!

Contestado! Ver respuesta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 1
Agregar un comentario

4 Respuestas

Solución Elegida

Sadly, this does sound like a hardware level issue. I'm a bit lost in some of your testing are you able to see a clean image either via an external monitor or remotely to the system? If either work then you have a internal display failure.

Fue útil esta respuesta?

Puntuación 1

20 comentarios:

I now fail to get an image on the tv aswell. I dont even know if the machine is really booted or not. i cant see anything and cant find out how to restart it by key combinations. Shouldnt I at some point here the famous bootup sound when the apple logo shows?

- de

I can see that the tv gets a signal, but its also black. When I unplug the hdmi cable from the laptop, the tv immediately says NO SIGNAL and starts the shutdown timer.

- de

@katerlouis - Ouch! Then things are even worse!

Yes, you should get the startup bong (unless you turned it off) as this point its clearly hardware. Time to give Apple a call to arrange a service call or pickup if you're too far from an Apple Store.

If you haven't yet, after its repaired I would recommend signing up for AppleCare+ so you have a bit of a cushion as the repair costs of these newer systems is quite high!

- de

Could it be that there is just a connector lose? I remember a viral video a few years ago where a guy fixed a very similar issue in just a few minutes where Apple wanted to replace a bunch of stuff for high cost.

- de

When I rapidly press the power button a voice assistance starts to read stuff very fast :D - so the machine seems to be on.

- de

Mostrar 15 comentarios más

Agregar un comentario

Has this issue of yours been resolved? I bought a MacBook Pro 14" 4 months ago and this black screen issue began. Have given it to Apple, they reinstalled the latest OS and it worked for 2 weeks, but the problem is back. When connected to an external monitor, I can use the Mac (that is how I'm typing this reply), but on its own it's useless. Have tried everything for the last 2 weeks. Does this seem like a hardware issue? Because when Apple kept the system and ran a check for 24 hours, it showed no hardware issue. I'm lost.

Fue útil esta respuesta?

Puntuación 0

2 comentarios:

It has been resolved, yeah– A certified Apple store here in Germany also installed a new firmware on some kind of chip (?) which shouldve required a reinstall of macOS, but weirdly didnt... although they were sure this wouldnt solve the problem, they still had to stick to that protocol, where a straight up screen replacement wouldn't have required a macOS clean install. Anyhow: They changed the screen and I haven't had issues since then.

Unfortunately I have no tip for you on this one :( – Mine was constantly black with no life whatsoever. Only backlight was visible when Apple logo for instance was on black background during startup. I suggest you open your own thread here. Very helpful and nice guys here! Glad to have this resource and appreciate any help.

- de

How did you fix later?

- de

Agregar un comentario

Press and hold the power button for about 10 seconds. Press and release the power button, then immediately press and hold Command -R until you see an Apple logo or other image.

Regards,
Peter

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Sorry this did not work. My power button has the touch Id. The moment I press the power button is powered up, I heard the boot up sound, but screen remains black.. Once I connect to an external monitor, I see my login screen waiting for me to enter my password.

Fue útil esta respuesta?

Puntuación 0
Agregar un comentario

Añadir tu respuesta

Kater Louis estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 2

Ultimos 7 días: 27

Ultimos 30 días: 137

Todo El Tiempo: 2,757