Tablet Battery Not Charging
My tablet battery was bloated but working. I have replaced the battery twice and it will not charge now.
The status in the lower right shows Battery 1: 0% and Battery 2: 100%.
If I go into the Microsoft Surface Diagnostic Toolkit and click on the battery section on the left side, it shows Battery 1 Discharging and 34% current charge. It shows Battery 2 Charged and 0% current charge. I think maybe the diagnostic has the batteries switched around. The fact that it thinks the battery is charged and yet it is at 0% makes me think maybe there is a software problem and the computer thinks the battery is charged when it isn’t.
The MS Battery Report does not show a manufacturer or serial number for Battery 1. It does show capacities in mWh. Battery 2 shows all information.
Any ideas would be greatly appreciated.
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Hello, John, I am having the same exact problem. I am in the process of changing the screen battery to see if that solves the problem. I just recently changed the battery in the keyboard Bass and that part is now charging well after a swollen battery replacement. Have you had any success at all?
- de Reginald E Sutton
Reginald - unfortunately, after replacing the screen battery twice and breaking the screen in the process ; ) I never got it to charge. I returned both replacement batteries. I'm running without a battery in the screen now. No bulge, no screen battery, no worries about a fire. I hope you have better luck. It may be helpful for you to know that the computer runs fine without the screen battery, just less battery time available.
- de Jon Calkins
Hi John, Thanks for your fast response. I tried to heat up the screen but after removing the screen was damaged. I'm ordering a new screen digitizer from eBay for $117 to$149. About 85% of battery replacements cause a broken screen. My screen was not swollen it just stopped charging after the swollen base battery. Everything worked but the tablet battery stayed at 0%. I'm, looking at an SB i7 screen with 16GB ram. Not sure if an interchange screen would work. I did learn to never again be a Microsoft fanboy :) Got stiffed with the Microsoft Phone also suffered from a swollen battery then Microsoft abandoned the phone. Microsoft or Adobe never fixed the size problem in PS and PR without a hack. I never buy proprietary Apple products. My lesson, wait before taking the plunge. The battery problem probably won't change after screen, digitizer, and new battery replacements. I totally lost faith in Microsoft products.
- de Reginald E Sutton