My phone says turbo charger connected when I plug in the charger. Recently, my phone does not say this when plugged in. I bought a new one thinking the charger was broken or old but this issue is still happening. I'm not sure what's going on. Can you help?
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Rep: 663
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I had the same issue recently and realized I had the wrong cable connected to the charger and phone and as soon as I used the correct cable I got the TurboPower connected message.
Also if the phone is over 78% charged the turbo may not display.
Let me know how you make out with this issue.
Mike
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Rep: 25
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Try flipping the charge cord over...no bulls**t it works for my moto g power on all my charge cords...one way regular charge the other turbo
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Try turning the charge cord over in the phone and make sure you're using a n actual turbo charger
This actually worked! Thank you!
Im having to do the same ol flip over trick for my MOTO EDGE + 5G. Now its giving trouble again.... Any other suggestions??
Rep: 13
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This usually doesn't happens much in Motorola phones until they are 2-3 years old. However, if it's not showing turbo charging then you can check once in your settings and battery health to see what kind of charging is happening.
You can get your charging spot/jack changed and mention that you need a turbo charging jack.
I had the same problem a couple of weeks ago, it's sorted now.
All the best 😀
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Rep: 25
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My wife and I both had Motorola Edge + and both our USB ports failed. Mine was repaired and it failed again within two months. The Edge + is the first flagship they make and obviously, they need some tuning. Our phones also couldn't connect well to Android Auto Wireless. We changed them for Samsungs and everything is fine now.
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Rep: 13
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I blew my port out with an air paint gun, which seems to have worked for me. If you have a can of compressed air I would think that would have the same effect.
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Rep: 25
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Unfortunately, that wasn't the issue. It tried that multiple times and it didn't work. I ended up going to a phone repair shop that diagnosed half my USB-C port had died and replacing it was 150$
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Rep: 25
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Used to have the same problem and had it diagnosed by a professional that half my USB-C port had died. Had it changed under warranty and it failed again after 3 months. Now I charge it wirelessly.
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