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El Galaxy Watch Active2 es un reloj inteligente de Samsung Electronics. Su número de modelo es SM-R825, SM-R830 o SM-R835 y se lanzó en agosto de 2019.

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stuck on rebooting screen not turning on

rebooting screen loop keeps appearing and then disappears without turn on

Contestado! Ver respuesta Yo también tengo este problema

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4 Respuestas

Solución Elegida

Unscrew the 4 screws and remove the back cover. Disconnect the battery and leave for a few minutes. Reconnect the battery and try turning the watch on.

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Where did you get the screwdriver from? - it looks like a tiny 3-cornered star.

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Respuesta Más Útil

seems like you have a hardware issue. its probably under warranty still so contact samsung and see what they have to say bout it. hope this can help can help!

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no Samsung store said it can't be fixed

and after that, I searched online and found out that many people had the same issue with no fix from Samsung or replacement

also people had this issue fixed with active one but same way not working on active 2

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I had the same issue a few days ago, but it happened at the same time that the battery stopped holding a charge. Going to replace the battery with one from Amazon and see if that resolves the issue...

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So replacing the battery did resolve the rebooting issue, but I broke the ribbon cable connecting the power button to the motherboard in the process so the watch is now inoperable.

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I'm getting the same issue after the update just came through. Started seeing error yesterday night. I'll try replacing the battery myself too.

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my watch keeps showing the logo over and over not coming on and if i press the buttons it will show the rebooting screen and then do the same thing over and over again

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I am having the same problem with my galaxy active 2. I was wearing it while teaching and it had a 89% charge on the battery and it just all of the sudden started into the reboot loop. I've tried resetting it and it didn't work because I have no connection with my phone. So it's best to try to replace the battery then?

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Possibly, though there's also a way to enter recovery mode that you might try in order to reset it before disassembling the watch. The battery replacement was relatively easy and the battery kit came with instructions, the hardest part was unsticking the old battery from the frame. I dropped the internals when putting it back together which broke the power button cable, as far as I can tell there's no way to fix that. So be careful not to drop it!

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Leave the watch to go completely flat leave it for a couple of weeks trechargeLeave the watch to go completely flat leave it for a couple of weeks trecharge

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Im sorry I didnt quite understand what you said

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Maha Mansoor estará eternamente agradecido.
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