Why wont the print motor push out the Labels? Tape Jam, Not.

I changed all the batteries (6) and the LED works fine, but each time I click the Print button, it ways Label Jam. Opened and cleared the label cassette, and changed it for a new label cassette, the same problem. Manually the tape moves freely as expected. But no motor noise either. Is the motor broken? Thanks.

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Did you ever manage to fix this, did a new cartridge help?

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