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This is a touchscreen tablet manufactured by Samsung that was released in September 2015.

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Forgotten Password and Factory Reset

I came in possession of a Samsung Galaxy Tab S2, when I charged it up and turned it on, the tablet asks me for the password(which I do not know nor can I obtain) I can't power off the tablet, only restart or try to input the password…

So, how do I factory reset if I can't turn it off?

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Google has a service that allows you to remotely wipe your android device if you forget your password. Please follow the following steps to remotely find and erase your tablet:

  1. Make sure your tablet is turned on.
  2. On a computer/phone, go to android.com/find and sign into your Google account.
  3. Follow the prompts to select the tablet from the list of devices at the top left. Google will then contact it remotely.
  4. Select Erase Device.

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2 comentarios:

@dancomptia The OP says they obtained the tablet second hand. Now why that cant obtain the password implies its stolen as if he bought it he should be able to contact the seller on all reputable sites I am aware of. Unless the owner left it with him and they moved, he found it on the road (i have found a cell phone before on the road), got it at a second hand store. There is usually some recourse.

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Good point. "I came in possession of" something can be a euphemism for any number of things.

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Joshua Armstrong estará eternamente agradecido.
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