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Trackpad and Keyboard not Responding. Reference Code: NDR001

Hi everyone,

I’ve recently replaced my display for my MacBook Air. And when I turned it on, the keyboard and trackpad (both built-in) was not responding.

I’ve plugged in a USB mouse and keyboard and it was working fine. Everything else (e.g. the power button, Wi-Fi, bluetooth, webcam, etc) is also working fine.

I also ran a hardware diagnostic test and it gave me reference code NDR001 & NDK001, telling me: There may be an issue with the trackpad.

I’ve also replaced the trackpad cable (pics provided).

I’ve tried replacing the trackpad cable, resetting the PRAM, and SMC. I’m not sure what the issue is.

Thanks everyone

EDIT: Some additional pictures

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Publicado: 27 de oct. de 2020

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To me it looks like the logic board cable connector is damaged!

This is the damaged connector

Compared with this one

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3 comentarios:

would this mean that I would need to replace the logic board?

27 de oct. de 2020 - de Michelle L

@m0nsterr - Here's a replacement connector IPD trackpad flex cable connector You do need good soldering skills to do this.

27 de oct. de 2020 - de Dan

Thanks! Also, would this be the one on the trackpad or the logic board?

27 de oct. de 2020 - de Michelle L

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MacBook Air 11" Early 2015

Trackpad and Keyboard not Responding. Reference Code: NDR001

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Update (10/27/2020)

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