E5 error code but the lid is off
I keep getting an E5 error code, even with the lid off while using the brown/saute setting. Does anyone know how to fix this?
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Amy Springer This code appears when either the lid or Steam Release Valve is being used incorrectly for a non-pressure cook setting. Please note that the lid should never be used when using the Brown/Sauté setting.
When using the lid during the Slow Cook or Yogurt settings, the Steam Release Valve must be turned to the open or “Release” position.
If you receive the E5 Notification during any of these situations, then simply remove the lid while using Brown/Sauté, or correctly position Steam Release Valve to “Release” while using Slow Cooking or Yogurt, and then unplug the unit for at least 5 seconds, re-plug it in and re-program your cook settings to begin cooking. from here
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Is anyone actually reading the question? She already said she's not using the lid. None of what is being suggested is remotely helpful.
The lid is open, I keep plugging and unplugging and the E5 is still showing... after 2yrs I guess it’s time for a new one... I use it almost every day
The picture below is for the Aroma Rice Cooker unit. It is on the outside where the base and the lid hinge when opened. Unplug unit. Remove clear drain cover and unscrew single screw. Pop off black cover. There are two black wires which run from the lid to the base. I just centered them (they were off to the side and getting pinched each time we opened the lid), and then used electrical tape to pin them down and keep them stable. Slip cover back on, rescrew, and you're good to go! Thank you minhdvu2002 for a successful solution!
This fixed my E5 problem:
"The picture below is for the Aroma Rice Cooker unit. It is on the outside where the base and the lid hinge when opened. Unplug unit. Remove clear drain cover and unscrew single screw. Pop off black cover. There are two black wires which run from the lid to the base. I just centered them (they were off to the side and getting pinched each time we opened the lid), and then used electrical tape to pin them down and keep them stable. Slip cover back on, rescrew, and you're good to go! Thank you minhdvu2002 for a successful solution!"
I actually just split the wires and placed them in the niche space to separate them, and did not tape it down, and it worked.
Rep: 37
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The wire on cap broken, soldering wire. It working perfect.
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Where exactly is this wire on crock pot express?
The picture above is for the Aroma Rice Cooker unit. It is on the outside where the base and the lid hinge when opened. Unplug unit. Remove clear drain cover and unscrew single screw. Pop off black cover. There are two black wires which run from the lid to the base. I just centered them (they were off to the side and getting pinched each time we opened the lid), and then used electrical tape to pin them down and keep them stable. Slip cover back on, rescrew, and you're good to go! Thank you minhdvu2002 for a successful solution!
Thanks, I checked and found that wire is broken. After reconnect rice cooker is function back.
Same here.. fixed and works
Rep: 13
1
using crockpot in sauté mode without lid showing E5 error which makes no sense as there is no lid in sauté mode what to do?
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E5 there’s a metal base on the coil. Remove it and woks fine.
Mine had same problem. I ended up calling Sunbeam/Crockpot and they told me it is a chip malfunction and told me to return it for a replacement. Hope that helps.
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Mine does the same thing but I found out if you just heat it up first without anything in it it works fine
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It won’t heat up, that’s the problem. I put the oil in and hit Heat and up comes that annoying E message which refers to the lid but the lid is open as it should be for sautéing.
Hi, I opened the bottom of the pot, unscrewed all the screws, took a picture as it was, and screwed it up again. Everything started to work.
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I'm getting E5 when I use the sautee feature with cover removed all the time. Unplugged and plugged several times, same code. Is there any solutions to this E5 code.
I unscrewed two screws. Works perfectly now. Ty,Elena!
Took off bottom. Then unscrewed two screws. Fastened back up again
Unscrew the bottom of the pot with a screwdriver. Disconnect all wires. Then put it back as it was. It should work.
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make sure after you plug in to hit the pressure icon first then saute i don't know if will work for you but it does for me
Same issue with my crockpot pressure cooker. So I pulled out the cooking pot and pressed the pot sensor switch a few times and now it's heating up again and no E5 code. Edit. I went to start slow cooking after I used the brown/sear and the code came back. I suspect the safety switch at the bottom is the culprit. So I am trying the slow cooker setting and I have put a small flat washer on top of the switch. My theory is that the button is not being pushed in enough or my pot might be bowing up enough to not push the button down properly.
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20 comentarios
Amy Springer did you make sure that the Steam Release Valve is in the “Release” (open) position before starting the cooking cycle.
- de oldturkey03
The lid is not even on it. I was using it on the brown/saute setting. Therefore, I did not put on the lid. Taking the lid off would not solve my problem, as the lid was never on in the first place. I still keep getting an E5 error code, which according to the manual, means there is something wrong with the lid. However, I didn't have the lid on and I'm wondering if there is a sensor or something I can replace or another way to fix it?
- de Amy Springer
I’ve got exactly the same issue. Does anyone actually have an answer if the lid is NOT on?
- de pete.moss752
I am having this problem too! It won’t cook anything, just keeps showing E5 and I’m not using the lid, i just want to brown the meat. Can someone help?
- de elisabeth.gillert
Has this been resolved yet? I’ve used mine only a few times & now getting this error message. All the functions on the left hand side aren’t working
- de Robyn
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