Battery light blinking; laptop will not turn on with battery installed
I have a Toshiba C55D-B5102 laptop. My original issue was that my battery would not charge. Windows was reporting that the battery was at 100% even though it appeared not to be charged at all; the computer would not come on when the AC adapter was unplugged. I assumed that this meant that the battery was dead (it was the original battery) so I purchased a replacement Toshiba OEM. When I installed the new battery, Windows reported that no battery was installed (battery icon with an “X” through it). I assumed that I received a bad battery so I returned it for a replacement.
When I installed the second replacement, the orange battery light began to blink steadily, even before I attached the AC adapter. The laptop would not come on with just the battery so I assumed that it meant that the battery needed to be charged. I left the AC adapter plugged into the laptop for several hours but the battery light continues to blink steadily. I assumed at some point the blinking would stop but it has not.
I figured I would use the laptop while it is charging so I tried to turn on the laptop - it would not come on with the AC adapter plugged in. Thinking this was odd, I removed the battery from the laptop, plugged in the AC adapter again and the laptop boots normally.
- Original battery - laptop starts with battery installed and AC adapter plugged in. Windows reports battery is at 100% but laptop will not come on without AC adapter.
- Replacement #1 - laptop starts with battery installed and AC adapter plugged in. Windows reports that there is no battery installed.
- Replacement #2 - laptop will not start with battery installed. When battery is installed, the orange battery light blinks steadily. Laptop will start on AC power when battery is removed.
I did some research online and one proposed solution was remove the AC adapter and battery, press and hold the power button for 30 seconds, reinstall the battery and AC adapter and turn on the laptop. This did not work for me.
Any ideas on what the problem could be? Thanks in advance for the help!
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