VHS Tape not playing.

Hi.I have a Philips VR255 Turbo Drive VCR.Everything else is working:the capstan,the motor,the drum the audio head,etc. ,but whe I put a tape in the vcr,the V Pickup arms won’t pull the tape up to the drum,and the tape doesn’t play.so I had to force the arms up to the drum (I didnt break anything,though),and the vcr played,but when I tried to eject the tape,the V pickup arms get stuck halfway and the tape can’t go back in the case,so I have to turn it off and remove the tape myself.I dont have the money to buy another vcr right now.Any ideas as to how this problem can be fixed?