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The Kindle 4 has 4 models released September 28,2011.

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My kindle won’t connect to WiFi

For some reason my kindle will no longer connect to WiFi, i’ve Tried connecting to different networks and phone hotspots but no luck (i’ve reset the device). It’s really frustrating but I don’t know what to do know. Can you help please?

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I have the same problem with my Kindle. It can't find any Wi-Fi network. Even after resetting. I also noticed that the battery discharges very quickly when Wi-Fi is on. And I also noticed that in the device info, the MAC address of the Wi-Fi is unavailable.

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2 Respuestas

If you have tried restarting the device then a hard restart may help. This can be done by holding down the power button for a total of 40 seconds. You will note that the screen will go dark at 7 to 8 seconds but keep the power button held down until you reach at least 40 seconds. Once done, release and try to power on. If you still have troubles with the connection than I recommend trying to connect to the specific WiFi network with a different device. If neither of these work, please add a message so I can help some more. Hope this works!

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No improvement. In settings under WiFi Networks i have (0) networks available and no network connected. This computer is connected to the same network I am trying to use with the Kindle so the network is good but my kindle obviously can see it.

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Hello pholland, Thanks for posting your question.

  1. Restart your Wi-Fi connection on your device. Swipe down from the top of the screen and tap Wireless, and then tap Wi-Fi.
  2. Restart your device. Press and hold the Power button for 40 seconds or until the device restarts automatically.
  3. Move closer to your router.
  4. Use Channel 1-11.
  5. Restart your router and modem.

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pholland estará eternamente agradecido.
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