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HP Pavilion Notebook Laptop 15-ab293cl includes a, B&O play, and a 15.6 inch display. It is a multi-use personal and portable laptop manufactured in 2015. It features a 1080p touch screen display and a SD slot.

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My Computer won't turn on

my laptop suddenly shuts down and won’t turn back on, the charger is working, is there any way to fix this?

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1 Respuesta

Try the following and see if it works

1. Unplug your charger cord.

2. Remove the battery.

3. Press and hold the "Power" button for 30 seconds.

4. Now plug back in the power/charger cord.

5. Now put the battery back in.

If it doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

While the battery may be complicated to get to, it should be replaceable. Unless it is under warranty, then you should contact the manufacturer.

NOTE: If your computer suddenly turned off while working with Windows Word/Excel/PowerPoint, or some other programs like PS, you are able to get missing files back via the auto-save feature. While unexpected showdown can cause data loss or other problem, to keep things safe, you’d better regularly back up you computer.

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