When I plug into my computer with my download cord, I get a message on my camera screen that says “PLEASE SELECT THE USB MODE and it shows achoice between Pictbridge (PTP) and PC, The message is in a gray box, and no matter what click, nothing happens. I never experienced this before.
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Here’s a video on the process of transferring photos from you camera to a PC: https://www.youtube.com/watch?v=kgCNxsI3...
Here’s a video on the process of transferring photos from you camera to a Mac: https://www.youtube.com/watch?v=aQNM0qWX...
Hope this helps.
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Are you on Mac or PC?
- de Alec