Can only hear two recorded shows out of 30 from my Dish recorded shows

I have a Sennheiser RS120, I can only hear two of my “Dish” DVR recorded shows. I am using a Optical Digital Audio Cable from my TV to a Audio Extractor with RCA jacks.

I can not hear anything other then Two Dish DVR recorded shows.

I can not hear anything on NETFLIX or AMAZON PRIM.

Can you help? Thank you, William

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