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Ice Maker not dumping

Ive seen a few similar questions on here but no exact answer to the problem that I have.


Samsung Fridge Freezer not dumping the ice from the tray to the holder. It makes the ice but will not dump unless i press the test button then it will turn, dump and refill.

The ice making unit is new. I had removed the old one due to a broken tray about 3 months ago so the freezer has been sitting with no ice maker and switched to ice maker lock.

The freezer is set to 2 degrees and both fridge and freezer temp work fine.

is it possible the time its been left unconnected has put some ice somewhere it shouldnt?

Can someone confirm if it could be the icemaking unit that is faulty or is it another part of the freezer not working?

Please let me know any thoughts, i will be on here regularly checking for answers.

Thanks in advance.

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@darrenb what exact model is this?

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here are the details on the inside of the fridge.

e-nr KA58Na40gb/06 FD8609 serial no 000229

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Has it ever worked?

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yes it worked fine before i removed the old ice maker when the tray broke.

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would be great if someone could give me an idea on how to fix this....

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If the old one worked and the new one does not, I suspect that you got a defective unit. I’d return it and buy from a different source.

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thanks but is the part the part that decodes when to empty in the ice maker ? or the freezer?

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the ice maker board

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darren estará eternamente agradecido.
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