Saltar al contenido principal

Released September 2016, the Vivo 5R represents the sixth generation of the Vivo series and an update to the Vivo 5.

Preguntas 41 Ver todo

Stuck in a reboot/optimising app 1 of 1

My Blu Vivo 5R has been stuck in a Restart / 'Starting Android - optimizing app 1 of 1' loop for several hours. The battery cannot be removed and I can't find any workable solutions to reboot or access factory settings.

I installed 2 new apps this morning (MyFitnessPal, Strava) and this has been happening since about an hour after that.

Can anyone help?! If I could just get to the main screen I can uninstall the apps that seem to have caused the problem, but it won't get that far in loading. It won't connect to my PC to access from that side either.

Any advice much appreciated!

Contesta esta pregunta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0
Agregar un comentario

1 Respuesta

Respuesta Más Útil

At this point now that you can’t even load and get into your home screen, I believe the only thing you could do is factory reset the device and clear all the memory. Then restoring a backup of the data before the apps were installed if you have one.

Fue útil esta respuesta?

Puntuación 1

1 comentario:

Thank you - I was kinda hoping that wouldn't be the only solution of course, as my phone numbers are all saved to the phone rather than the sim card. Argh!

- de

Agregar un comentario

Añadir tu respuesta

Genie812 estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 9

Ultimos 30 días: 27

Todo El Tiempo: 4,881