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La actualización de marzo de 2015 de la pantalla Retina MacBook Pro de 13" de Apple, modelo A1502, presenta procesadores Intel Core i5 e i7 de quinta generación e introduce el trackpad Force Touch.

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Constant crashes and complete freezes

thanks for the help in advance

computer keeps crashing or freezing sometimes without kernel panic

It freezes or crashes every few minutes so i try to be quick

Before it just shut down often, now it constantly freezes

i run the latest version of EtreCheck and can show it here too

I already reset SMC and PRAM

Also it is good to note, that i have this problems for a 2 weeks now. The problem is that i need it right now till about a month time, when i could do some stuff to repair/ wipe etc it. I hoped to fix the issue and when i didn't watch anything fullscreen it nearly never freezed or crashed. But today it is freezing after a few minutes all the time. I gladly managed to upload my work files to the internet so i can potentially work from another device, but it is really Really uncomfortable as ill need to install many programs and so on there.

Update (05/21/2018)

REport

While writing this thread it actually froze 3 times.

Also: both antivirus systems where installed after the shutdowns began and they found a spigot adware.

I also made a test and went manual fans on stat menu (that i installed to check weather my mac overheats) and realized that after the freeze the fans still work but my trackpad is not reacting, neither is anything else.

About the temps: although it can reach temperatures of 90 celsius on CPU and GPU I have never seen it higher and at least the freezes show me the last frame that the mac is stuck on being about 40-60 celsius overall.

Also it is interesting to note, that after running my mac in Safe Mode now about 20 Minutes passed without a freeze or shutdown

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2 Respuestas

Could you try to run Self Diagnostic?

- Press D on the start up

and then look at the codes and note them, update them here, It sounds like a GPU failure to me since Safe mode uses CPU to render only, if you're in the US, it might be a good idea to check it up with Rossmann Repair group.

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hey, i tried it, it just gave me my serial number and said it couldn't test my power adapter because i didn't plug it in. No other problems appeared during check

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Hm, well that's weird, so there's no sensors issues, but yeah bring it to the shop for them to check it in. What I think is it might be the GPU issues, might need to reball it.

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Have you tried by any chance to uninstall the antivirus and/or the malware software? I have the same problem here and i think these applications will be removed later today for sure !!!

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eloforfree estará eternamente agradecido.
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