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Released on July 28th, 2017, the New Nintendo 2DS XL is a handheld gaming console succeeding the Nintendo 2DS.

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Why won't my device turn on?

Even when I charge my device, it won't turn on. What could be the issue?

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Mines does that to I charge to fill battery and it does not come on

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The device's battery may be worn out and unable to recharge. To replace the battery, you will need to remove the bottom panel of your 2DS XL Device. After the panel is removed, you will have access to the battery and can replace it. For further help with replacing the battery, refer to our battery replacement guide.

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try to charge the nintendo. Its probably out of battery.

try to go to the service centre. They will tell you what's the problem

try to change the battery.

or, try to service the screen. It may be broken.

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if the screen(s) were broken the blue light would still turn on, and you would hear sound

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