The STEALTH 500P is an wireless gaming headset optimized for PS3 ™ and PS4™ consoles.

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Volume knob stuck at highest setting

My stepdad bought me the Turtle Beach Ear Force Stealth 500P headset two years ago and recently the volume control stopped working. Currently it's stuck at the highest setting. So, when I play some games that does not have their own volume control it's super loud to the point where I can't play it with my headset without causing my ears to explode. Anyone else have this issue and possibly a fix? Thank you!

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I'm having the same problem. They were working fine and then suddenly the volume just turned up really loud and won't go down

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Yeah, I have the same issue as well. I don't think anyone has the solution to this problem.

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im having the sam issue with the stealth 400's im thinking either the scroll peices for the headphones are internally stripped or a solder broke.. =/ wont know for sure until I take them apart lol

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Same issue here. I think i have had success putting side pressure on the roller when i adjust it but is is inconsistent. Any luck figuring out the cause? before i take mine apart also.

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You're definitely not alone.

As mentioned in a comment in the link above, try power cycling them.

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I have this issue with my 420x and after some research the only fix i could find would be to replace the volume potentiometer but that requires taking the headset apart and soldering a new one in, no problem for me, but where does one find the super slim potentiometers used in these headsets?

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Take the potentiometer out, get the part number off from it, eBay the part number... Solved. Solder new one on when it arrives.

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I have takent the part off the TB stealth 500p, here are the markings

CT1508

B104

now I have to try to find the potentionmeter to replace it

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I think its a 16mm x2mm dial

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Here is the part I was able to get out. Where can I find the replacement

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