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Computer lagging, only if I touch the trackpad

Hello,

I have purchased an MSI GS43VR 6RE "Phantom Pro" over Christmas and it been really laggy, I have tried lots to fix it, but no luck.

The lag is not only when I Play on it, it also when watching movies or videos.

Things that I have tried:

- Updating All Drivers

- Factoty Reset the computer with CD provided by MSI

- Updating all drives again

With an External Mouse it works normaly at 60fps locked, when use trackpad it drops to 20fps.

Many Thanks

Ricardo

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You should contact MSI, if you are under warranty. If you aren't, try unplugging and plugging it back in.

1 de abr. de 2017 - de George A.

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Publicado: 28 de mar. de 2017

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It could be a bad case of resource allocation.

Go to the task manager by using the keyboard, then leave the computer to sit for 10 minutes. Come back and record the approximate CPU load. Continuously move the mouse for 30 seconds, then see what the CPU load is. If it's the same, then it could be a larger underlying issue. If it jumps a significant amount, see what the program is that is causing such usage, and see what you can do about that program.

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The system process keeps spiking up. Would you know what I can do to fix it ?

1 de abr. de 2017 - de ricardo

5 de abr. de 2017 - de George A.

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MSI GS43VR 6RE "Phantom Pro"

Computer lagging, only if I touch the trackpad

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