The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

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Galaxy Note 5 Wi-Fi and Bluetooth not working

My Samsung Galaxy Note 5 has problem with Wi-Fi and Bluetooth. Neither of them turns ON

I reset the device and didn’t work

The symptoms are: the Wi-Fi slide is OFF and grey, when sliding it to ON position it displays message “Wi-Fi Turning ON…” for few minutes and then it goes back to OFF; the same is with Bluetooth slide. I opened it to see if any wires were loose. All seems normal and all other functions of the device work fine.

Is it possible that the Wifi-Bluetooth modules are fried?

It looks like they are part of the mainboard. Can you suggest a diagnostic tools to determine if it’s in fact a hardware problem so I may start chasing the replacement part?

Thanks

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I think the microchip of wifi/bluetooth should replace it

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I accidentally dropped my Samsung Galaxy Note 5 and then the wifi and Bluetooth won't turn on anymore. What seems to be the problem? Can this be fixed?

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Does the phone have the latest update installed?

Also, did this just start happening or has it been doing this for a while?

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Omar Zn estará eternamente agradecido.
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