Saltar al contenido principal

10.1" Android tablet released in June of 2011. Samsung GT-P7510MA

Preguntas 107 Ver todo

When I tried to go into my files they won't come up, it says it's dama

I just tried to download so e files I just did and it says there's damage on the one PER and then another says to upgrade my os, l new at this and it's confusing, please help.

Contestado! Ver respuesta Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0
1 comentario

That should be PDF.

- de

Agregar un comentario

1 Respuesta

Solución Elegida

Hi,

Try to download the .pdf file again as there may be been some data corruption either in the download process or perhaps in the file itself. If it still fails, then if possible try to download the same file using another device, e.g. a pc etc and see if it still says that there is damage. If so then the file itself it faulty.

With regards to the upgrade message. That is to advise you that there is an updated version of the OS available for you to install in the tablet.

You do not have to do this unless you want to. It may be prudent to get more familiar with your tablet before attempting to upgrade the OS. It is normally a safe procedure but there is always the possibility of a problem.

In the future when you are more familiar with how your tablet operates you can always upgrade then. It may be also that you will be forced to upgrade, if a newly downloaded app doesn't function properly or if you desire a new feature that has become available due to the upgraded OS.

If you do wish to upgrade the OS be sure that before you do that you have made a backup of your tablet using the tablet's backup feature. That way you will have a copy of your data and downloaded apps etc in case the upgrade fails for whatever reason and you have to reset your tablet.

Fue útil esta respuesta?

Puntuación 2
Agregar un comentario

Añadir tu respuesta

peggystaples1952 estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 1

Ultimos 30 días: 5

Todo El Tiempo: 59