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The Visual Land Prestige 10 is an internet enabled tablet made by Visual Land INC. This device page and subsequent repair guides will show you how to remove and replace the devices components.

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Why won't my tablet let me sign into my Google account?

This morning when I turned my tablet on it automatically said factory reset & cut off then wouldn't come back on, finally my husband got it to turn back on but it won't let me do anything, it lets me connect to my Wi-Fi but then asks me to sign into my Google account & EVERYTIME i try it says sign in to owners account which is exactly what I'm doing but it still won't work & it won't let me do anything until I sign into my Google account which it won't do... idk what's going on I've tried like 100 times with the correct user name & password but still it says the Same thing must sign into owner's account which once again I've done several times what is the problem here?? And now I've followed the instructions to factory reset it again & now it's stuck on a screen that's just blue and says just a sec it's been stuck on this screen for 25 mins now. Why is this tablet always giving me so much trouble. It takes forever to turn on, the battery don't last & it freezes up on me all the time but now I can't get it to do anything at all, just stuck on a screen that's saying just a sec..

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Same thing to me not letting me sign in on my new tablet?

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did not see answer

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need answer, perhaps taking out the battery?

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Don’t see answer to not letting me sign on to Google

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I can't sign in on my tablet.

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1 Respuesta

Hi there!

Here is a link to ‘‘HARD RESET’’ and after this, a lot should clear. If not then please try going into the ‘‘recovery mode’’ as shown in the page and select the delete/clear cache. And that should have your tablet out of the box like.

I hope this helps! Let me know if it didn’t!

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Jacky Faulk estará eternamente agradecido.
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