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Gaming laptop released in 2015. Features an NVIDIA GeForce GTX 960M and 1080p 15.6" display.

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CPU overheating, high temperature even while surfing the net

Hi everyone! I have the following problem:

CPU temperature constantly outside the norm. Even after replacing the thermal paste and full cleaning of dust nothing has changed.

When I'm surfing on the net the CPU temperature is 55-65 deg on balanced power mode.

When I start system stress test - after 3 min i get CPU overheating.

All drivers is up to date according to lenovo site.

OS: Windows 10 x64

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I suspect case in the BIOS version, but it also updated to the latest version.

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Have any ideas?

Stats of my laptop temperature while I'm working (just coding web application)

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And stats of friend of mine during the same working process

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Update (12/16/2016)

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Contestado! View the answer Yo también tengo este problema

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Comentarios:

Open task manager. Take a few screenshots of the CPU performance graphs and such. However, don't allow that other program (the one in the screenshots) to run in the background.

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Please see screenshots below.

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Hmmm. Is there any physical overheating? Do you feel it getting hot or can detect that the fan is running?

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Yea, the front of laptop is warmer that it should be.

When I just working I hear how the fans are accelerated greatly.

I will add screens with my temperature stats and friend of mine with the save laptop model.

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Please see updated question description

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2 Respuestas

Solución Elegida

So diagnosis service center showed that the cooling system is working properly but the problem in stability of the video card and it requires replacement of the entire motherboard. Perfectly! Awesome laptop!

I do not recommend anyone buy Lenovo products, especially gaming laptops.

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Same happened on my y500 :'-( I'm getting a motherboard replacement. but I agree I think Lenovo isn't worth it. from the moment I got my PC the blu ray player wouldn't work. I was out of the country so never had the opportunity to use its warranty.

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Vasyl Semilyak estará eternamente agradecido.
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