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Release date January 2012, identified by model number A03US.

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Why does my screen keep freezing?

When I am busy surfing the web my screen freezes out of the blue and I don't know what to do!

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There are a few possible causes for the screen freezing. Try first resetting the laptop, and see if this solves any issues of freezing. If that does not work, your laptop may not have enough RAM or hard drive space, as this affects how fast the computer can run. If the hard drive is over about 90~95% full, it very likely may be affecting computer performance.

If you want to replace the RAM, follow this link: Samsung NP305E5A-A03US Troubleshooting

If you want to replace the hard drive, follow this link: Samsung NP305E5A-A03US Troubleshooting

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Julia Dotter estará eternamente agradecido.
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