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Una computadora portátil Acer Aspire 5100 con una pantalla de 15,4 pulgadas.

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Need help with laptop issue.

I have an Acer - Aspire 5100 laptop. But, when I start it, the green light does go on, the fan starts for about 5secs, then nothing. The screen stays blank and the hard drive doesn't do anything. Can you please help?

Thanks,

Frank

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Solución Elegida

Have you tried a HARD RESET?

unplug power,

remove battery

hold power button for 30 seconds,

put everything back and see if it makes any difference,

if not then also do all of the above but also take out RAM

and put it all back together again.

sometimes unseated RAM can cause a black / blank screen

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The solution provided by Clark worked for me. I had this particular Acer Aspire 5100 in a cabinet in my office. Back in '07 it stopped working with the systems noted above.

I took out the battery, held the power button down and took out one of the two RAM chips. The unit fired back up after four years.

Thank you Clark!

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Hoping you have fixed this by now, but if not, try this:

Remove the battery.

Remove the hard drive.

Restart it and press the BIOS keys Control-Alt-Esc to see if you can enter the setup screen.

If you can not enter the setup screen, and can not test the power supply output (be careful, voltmeter probes may short or damage the plug), it might be a good candidate for an iFiXiT teardown guide.

Hope you can get it booting, it would make a good "netbook", especially running an easy version of Linux like Ubuntu or Linux Mint.

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my anti virus run out so i down loaded a new one but cant uninstall the original

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It's sure that the original can uninstall. Sign in Windows with Administrator account. Call out Task Manager window, and stop that Antivirus program, which is now running at background. Now you can uninstall it as usually. If you fails to do so, try using "Revo Unisntaller Pro". If stills fails, format the partition, re-install the OS and then install the new Antivirus program

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Hi Rick. You need to create a new question, not ask it inside another topic.

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Frank estará eternamente agradecido.
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