Rep: 13
1
1
it starts but by the time it gets to windows login screen it shuts off.the fan doesnt seem to come on,battery is fine,is it shuting down due to it getting hot or is there a safety switch of some kind
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Rep: 78.2mil
387
96
162
Hi, I am providing you with a link to Dell Support in the hopes they can help you. I would start in the left column under product support first. Good luck.
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+
Rep: 535
4
1
2
Remove the keyboard, turn on the laptop.
Touch the heat sink while the laptop is turning on.
If it's getting very hot but the cooling fan doesn't spin, try replacing the fan.
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Rep: 59
3
1st thing to do is check if laptop fan and fins are clogged up with dust which are preventing it from spinning, then look at above suggestions
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Rep: 73
4
2
1
had this a few times myself. make sure the fan connector did not come out of it's socket and that the socket itself is sitting flush and that both pins are making their way through the socket and into the fan connector.
common issue with the D series.
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Rep: 1.3mil
4
5
4
Hi,
This is definitely a overheating problem. try using laptop ventilation stand to save your laptop from getting over heated.
Good luck.
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