Released alongside the AirPort Extreme base station, this hard drive equipped variant offers 802.11ac speed on a time capsule NAS.

Preguntas 40 Ver todo

Time Capsule is overheating w/yellow flashing light

Has anyone successfully repaired a Time Capsule that's overheating all the time? The yellow light is always flashing and when I pull up AirPort Utility it says "this device may be overheating." The device does feel warm to the touch (not hot). I've called Apple and they say they can't fix it and won't replace it since it's not under warranty any longer. I'm considering cracking it open to see if cleaning out dust and whatnot might improve air circulation and fix the problem, but I'm curious if anyone else has done this before?

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 17

Comentarios:

I'm keen to understand if you got this resolved. Mine is doing the same thing however my TC hard drive seems to have failed as I can't back up to it or read from it. The only error I have is that it may be overheating. Like yours, it feels warm but no warmer that I'd expect. I can't seem to clear the error at all. I decided to test it by putting it in a cool place for an afternoon thus ensuring that it was not warm before plugging it back in. Same error. Does this mean the drive has failed/jammed and is resulting in heat build up? I'd have thought there would have been a discreet error message for that.

Cheers

por

I ended up pulling the HD out and selling the Time Capsule itself for cheap. The HD still worked fine and I've been using it with an external USB dock for Time Machine backups. Cleaning the Time Capsule didn't work. I even left the case off and it ran fine for a few hours but started complaining about overheating again. Apparently it's a common problem. Sorry I couldn't find a better solution, and sorry that your HD appears to be fried.

por

Could someone post where I could find disassembly instructions/guide? Pretty sure the fan on my Time Capsule is stuck. Thanks.

por

The solution (for me) was to disassemble and lubricate the central spindle of the fan - as mentioned above. Works like a charm. But... it is NOT easy getting to the fan and the tiny clips that hold the fan housing together break VERY easily. With even one of them broken the fan housing leaks air down the seam making it less efficient and will cause the same over-heating problem all over again. IF you do break one, like I did, just use a tiny drop of super-glue, as small as you can get on the tip of a sewing needle and dab it where the broken clip is (was). You don't want to seal it for all time. If your micro-drop of super glue is small enough you should be able to crack it open again with an exacto-knive if you ever need to lube the fan again. But I'm not sure why you'd still be using this lousy paper-weight at that point. But it really does work. Blinking orange light is finally off (or broken).

por

AirPort Extreme A1521 Teardown here's how to get to the fan. Go slow.

por

Mostrar 2 comentarios más

Agregar un comentario

6 Respuestas

Solución Elegida

Over heating implies the fan is not working and/or there is a lot of dust build up inside. Is the fan spinning?

Fue útil esta respuesta?

Calificación 6

Comentarios:

It's hard to tell if the fan is spinning or not. I removed the hard drive and that solved the overheating problem for about 7 days, but it started again recently. I'll have to take the cover off again and try to listen for the fan...

por

I solved the bad design for airflow with this:

http://i.imgur.com/vzA8VsJ.jpg

por

Funny! So instead of replacing the fan you drilled the holes.

por

YES!!! replacing the fan doesn't solve de "air flow" problem

por

mmm,. Then you have either a sensor issue or your drive/SATA cable is having problems.

Others have fixed theirs without to going this far ;-}

por

Mostrar 3 comentarios más

Agregar un comentario
Respuesta Más Útil

The solution is actually easier than you might think, but it requires a bit of skill in disassembling the time machine extreme, a couple of simple tools (something to pry the device base open, a #8 torx bit screwdriver that is at least 6" long, and a bottle of lubricant such as bicycle chain lubricant or something similar).

Use a disassembly guide to get the device torn down. Once you get the internals out, you'll find the fan on one side of the device. It is covered, but you can open up the cover by popping the little clips on the sides of the fan. Once you've exposed the blades of the fan, give it a little spin. You'll notice it doesn't keep spinning. The bearing is jammed. Now here's the trick - grab the fan from the sides, and lift it STRAIGHT UP. It'll slight right off. Now put a drop of oil in the hole the fan blade shaft goes into, and shove the fan into the hole a few times to lubricate it. Give it a spin. It'll spin for awhile. You fixed it! Reassemble and there will be no more overheating!

A few quick additions: When I mention lifting the fan "straight up" I mean STRAIGHT UP from the base. When you open the fan case, you'll see the top of the fan and the blades around the sides. Grip on the sides and lift it straight up from the plastic base it's attached from (don't try to pry it or shove it to the sides). You'll have a tiny bit of resistance (because the shaft is jammed and because there's a bit of magnetism holding the fan in place). This is almost universally the reason this overheating error occurs - the fan isn't spinning or is barely spinning. One tiny drop of oil solves the entire problem. It only takes a LITTLE oil, so be sparing in how you do it (you might even want to lube the shaft instead of the hole). The hardest part of the whole job is disassembling the device, but all-in-all this is a 15 minute procedure and will fix the problem.

Fue útil esta respuesta?

Calificación 11

Comentarios:

The fan inside my AirPort Time Capsule A1470 was really stuck. I follow the steps above and a drop of engine oil inside the open fan make it spin freely. My Apple AirPort Time Capsule A1470 stop heating. Everything works fine since then! Many thanks :)

por

Many thank Danni Dee!!! Your solution worked absolutely perfect!!!

por

Mines have the same problem and Danni solutions works fine. Thanks!!

por

GREAT solution, appreciate it. Definitely not easy to get into these Airport Extremes, but I managed even with no "specialized" tools (other than the torx screwdriver). Make sure you take the time to photograph how the wire mounts are positioned before you detach them. Also note that the 2 "bolts" at the top of the housing (or the bottom, from your perspective when you are working on the guts) use the #8 torx bit as well, but it is really hard to get down in there unless you have petite hands. Also note that the fan on the model I dealt with had a casing around it that had to be coaxed off first, by gently unlatching it in 4 places. But it was all so worth the effort to see that green light burning steadily all the time. This solution was also so much better, I now realize, than others I've seen where they drill holes all around the casing to let extra air in. Appreciate the advice, regardless.

por

Many Thanks! Worked for me also.

On more note. My Airport Extreme worked good and quite, but once in 40-60 minutes reboots and fan spins loudly. I have checked AirPort MacOS App ->Base STation -> AirPort Analytics. There I have found "Bad Fan Latched : 1" and abnormally low RPM. That's how I found this issue.

Your fix worked perfectly. Now AirPort Analytics shows no errors and correct RPM!

por

Mostrar 4 comentarios más

Agregar un comentario

My AirPort started doing the same thing, and a few days later, completely stopped working.

I just replaced the PSU and updated firmware, but the flashing yellow light with warning came up for a moment.

I've cleaned the fan and it is working perfectly.

I suspect there is a firmware/software issue that Apple hasn't identified yet.

Update (12/21/2016)

I replaced the PSU and cleaned i did a factory reset and re-updated, but all to no avail.

It now works OK for a time, then signals overheating, then the fan revs up to full speed which then cools it down. This cycle repeats. I also separated and enlarged the vents for in-coming and out-going air, so perhaps it's just a buggy example.

Fue útil esta respuesta?

Calificación 1
Agregar un comentario

I got my 2,5yrs old TC tower replaced at the Apple Store after some discussion. Blinking yellow light and restating every 10min or something. They listened to it and they could hear that the fan had some not correct soundings. I didn't hear anything. They said that they don't repair them, if they have to open it, then it's broken.

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

I just wanted to add that having experienced the same problem just two weeks ago, when I went to the Genius Bar and after they acknowledged the problem, I was offered a replacement which consisted in paying $169 for a refurbished unit !!! The broken unit was 27 months old !! I proceeded to call a supervisor and explained to him two things:

1) $169 is the cost of a refurbished unit from Apple straight out of Amazon.com. Since they had no replacements in the store and they would have to order it and ship it to me, what is the point of Apple's Tech support making me go to the store and spend a total of two hours just to offer me what I could have done from the comfort of my home?

2) It is the first time in my life a WiFi router fails on me. These products get replaced because they become obsolete in one way or another. Not because they die off.This is true for all brands. I admonished the manager about the sorry state of their brand perception on the street: Apple Products either die prematurely or they are killed prematurely by Apple itself. This appears to be its revenue re-generation model. Not good at all for the brand.

In the end, they offered me a new one for $50, offer which I shouldn't have accepted having been hustled and betrayed by my brand, but it was 9pm, I need to get back home and I didn't want to leave my home without WiFi while away on a business trip the they after for a week.

Finally, after years in the industry, it amazes me how someone gets away at the product design stage with sticking a fan to solve a poor heat dissipation design problem. Once you put any kind of fan in a product like this, its MTF accelerates tremendously. All because the design team didn't want to use more robust and conventional cooling techniques. It goes to prove: there are people who would rather loose the point rather than looking bad with the racket on the tennis court !!

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

this video demonstrates how to solve the overheating problem.

https://youtu.be/3Uk4p1UMOWA

Fue útil esta respuesta?

Calificación 0
Agregar un comentario

Añadir tu respuesta

Matthew Bass estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 47

Últimos 7 Días: 259

Últimos 30 Días: 1,183

Todo El Tiempo: 28,935