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La actualización de abril de 2014 de los paquetes MacBook Air de 11" actualizó los procesadores Haswell i5 e i7 de doble núcleo y aumentó ligeramente el rendimiento de la batería.

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MacBook Air boots to strange screen - What should I do?

  • Problem :

I left the Macbook to be idle for a while, its keyboard and touchpad is not responsible. Shut Down and start 3 times (use power button), the Macbook go to strange start up screen.

  • Current situation :

I tried all boot options , but it's still not work. The only thing I can do :

+ Turn off (Use power button).

+ Turn on (Use power button), it starts and go to the screen.

  • Detail boot progess :

1. Press and release power button

2. Apple logo and progress bar displays (As soon as I press power button from turn-off state).

3. The progress bar runs and the screen shows up with the pointer in top-left conner of its screen.

4. I can't do any thing except turning off the Macbook.

Block Image

Block Image

Also, the video show full start-up progress :

http://www.youtube.com/watch?v=xRy8QgdBj...

  • Below is the Macbook spec :

1.7GHz Intel Core i7 Dual-Core (Haswell)

8GB of 1600 MHz LPDDR3 RAM

128GB Flash Storage

Integrated Intel HD Graphics 5000

11.6" LED-Backlit Glossy Display

1366 x 768 Native Resolution

802.11ac Wi-Fi, Bluetooth 4.0

Dual USB 3.0 Ports, One Thunderbolt Port

720p FaceTime HD Camera

Includes Mac OS X 10.10 or OS X 10.9

Update

The Macbook is silent as I minimized sound volume before it's failed to boot. Looking forward to seeing any advices.

Thanks,

Vinh-

Contestado! Ver respuesta Yo también tengo este problema

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5 comentarios

Did this happen following some incident such as hard drop or liquid spill? This thing isn't seeing the keyboard..

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See what happens if you hook up an external keyboard.

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Same screens - I was using Magic Mouse and Keyboard in the office - but now I’m travelling without Magic Mouse or Magic Keyboard - just discovered the issue and I’m stuck! Is there any way I can reboot without them - please help - thanks in advance friends

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I’m having this exact same problem after opening my Mac for the first time a year after it having water damage (for me the picture of the mouse is the same and instead of having the one of the keyboard it’s a picture of the side of the Mac) and while the pictures were showing it died and it’s not turning on again can anyone help me please because I know nothing on this subject.

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I'm having this same problem with my 2019 Macbook Pro. It continuously asks for the Magic mouse and keyboard which is in my home office and I can't get the internal keyboard and trackpad to work to log in to my computer. Apple Support is also having trouble finding a solution.

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6 Respuestas

Solución Elegida

Clearly the system can't see either the internal keyboard or trackpad. Which is why it's asking for both an external keyboard & mouse.

For now you'll need to connect an external keyboard & mouse (USB or Bluetooth) to get things going.

But why is it asking? That would imply the system got wet damaging the keyboard & trackpad or someone forgot to connect them back up internally (or damaged the connector or cable).

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I had this problem with another laptop. I plugged in an USB mouse and keyboard and restarted. The computer then gave me a choice to change my password or it let me choose the option that it wouldn’t let me log in. When I chose that option, it turned off the firevault and let me log in.

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Hi any one tell why is comes on my MacBook Pro this image?

Update (12/13/19)

Hi any one tell me about this issue plz

Block Image

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1 comentario:

This is any older system likely 2011 or older. As this MacBook Air system doesn’t offer FireWire connectivity.

The system is looking for a drive, the icons are Thunderbolt and FireWire.

Sounds like the internal drive is damaged or missing.

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Hi I had this issue with a 2015 Macbook pro 13 inch.

I opened it up and unplugged the battery, screen and trackpad ribbon connectors and then reconnected and it booted fine.

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Hi, I keep pressing power button and command r but this mouse/ keyboard keep appearing. i want to reformat my comp do you have any idea?

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1 comentario:

This happened to me not long after a liquid spill & freezing temperatures around the same time . Still trying to fix .

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Can it still be fix il spilt mines with rice while eating and now im facing the same problem. Can it be fix without going to the service center

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1 comentario:

You’ll need to clean out the rice and the broth as both will damage things if left inside.

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vinh Vo estará eternamente agradecido.
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