Rep: 1
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After replacing the front panel screen, the touch ID no longer works. The home button works, just not the touch features. Setup of fingerprints immediately goes to a "failed" message. Can this be reset? Or, did something go wrong with the screen installation?
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No, there is nothing goes wrong with the installation. You have to reset the fingerprint after screen replacement.
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Did the answer of Sophia work for you Jeff?
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Nope. She must have misunderstood. Touch ID won't even set itself up.
Rep: 43
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Try and restore the phone, its very possible the touch ID got damaged but usually a restore helps
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Dis restore worked for any of you?
I honestly don't know what I'm doing that's so different than everyone else, but I never have to do anything after a screen swap on a 6. Heck...I just did one this morning and even ran an iOS update after to make sure I didn't get errors.
The most I've had to do was reboot a 5S a year or two ago because Touch ID glitched. That's the only one I can remember even needing to do that on.
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Did you transfer the original home button to the new display?
- de Tom Chai
Yes. Original home button.
- de Jeff Seitz
Try a hard reboot by holding the power button and the home button until it reboots.
- de Tom Chai