Rep: 1
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computer or itunes does not recognize ipod.
works ok otherwise. when connected to computer i get the do not disconnect symbol, then turns back to ipod menu. is it the logic board or ipod connector that goes to the usb?
thks Debe'
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Rep: 741
11
15
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If other USB devices (Flash Drive etc.) work in the same USB port then you can rule out your computer as the problem. It is most likely a faulty cable. If you have another cable or a friends cable, you could try that and see if you can rule out the cable. otherwise it will be the ipod.
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I have the same issue. The cable works with another iPod & other USB devices work in the same USB port. What part of the iPod is the problem? Is there a way to narrow it down? I ran the diagnostics and everything seemed to check out (hard drive, USB port, etc.)
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Take a look at the plug on the ipod that the cable plugs into I had the same prob on a 5th gin vid I fixed the plug on the ipod and that fixed it
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