To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
Go to p.26 of the [link|https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.
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You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the outputs on the port's cable plug are OK either by using an Ohmmeter (without the charger plugged into the port) or a voltmeter (with the charger plugged into the port).
+
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the outputs on the port's cable plug are OK by either using an Ohmmeter (without the charger plugged into the port) or a voltmeter (with the charger plugged into the port).
To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
Go to p.26 of the [link|https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.
-
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the outputs on the port's cable plug are OK either bu using an Ohmmeter (without the charger plugged into the port) or a voltmeter (with the charger plugged into the port).
+
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the outputs on the port's cable plug are OK either by using an Ohmmeter (without the charger plugged into the port) or a voltmeter (with the charger plugged into the port).
To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
Go to p.26 of the [link|https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.
-
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the cable plug on the port cable output are OK either bu suing an Ohmmeter (without the charger plugged into the port or a voltmeter (with the charger plugged into the port).
+
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the outputs on the port's cable plug are OK either bu using an Ohmmeter (without the charger plugged into the port) or a voltmeter (with the charger plugged into the port).
To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
Go to p.26 of the [link|https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.
-
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port and proving continuity of the wires between the port inputs to the cable plug on the port cable output are OK either bu suing an Ohmmeter (without the charger plugged into the port or a voltmeter (with the charger plugged into the port).
+
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port (see p.39 in the manual linked above) and proving continuity of the wires between the port inputs to the cable plug on the port cable output are OK either bu suing an Ohmmeter (without the charger plugged into the port or a voltmeter (with the charger plugged into the port).
To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
-
Go to p.26 of the [https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
+
Go to p.26 of the [link|https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.
+
+
You can always prove if the laptop's power port is OK, by disconnecting the charger and unplugging the battery cable from the motherboard and then removing (or just unplugging) the laptop's power adapter port and proving continuity of the wires between the port inputs to the cable plug on the port cable output are OK either bu suing an Ohmmeter (without the charger plugged into the port or a voltmeter (with the charger plugged into the port).
Hi @bradley39442
To at least get it to turn on, try a power refresh.
Disconnect the charger if connected and then open the laptop and disconnect the battery cable from the motherboard.
You don't have to remove the battery, just disconnect it.
Go to p.26 of the [https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us|service manual] to view the procedure for removing the battery.
Once the battery is disconnected, ''press and hold the laptop's Power button for a full 30 seconds and then release it.''
Reconnect the battery and reassemble the laptop, connect the charger and check it is turns on.