Check if the cd drive tray opens if you click on the ''eject'' setting for the drive in Win Explorer.
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Go to ''Win Explorer'' (press the Win key + e key - both together) ''> This PC > right click on the DC drive icon > eject.''
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Go to ''Win Explorer'' (press the Win key + e key - both together) ''> This PC > ***right click*** on the CD drive icon > eject.''
''It it opens OK,'' then the eject button on the drive may be faulty.
''If it doesn't open,'' then there may be a problem with the tray motor or the drive electronics and further testing would be required to find the problem.
Hi @rufiniqbal
Check if the cd drive tray opens if you click on the ''eject'' setting for the drive in Win Explorer.
Go to ''Win Explorer'' (press the Win key + e key - both together) ''> This PC > right click on the DC drive icon > eject.''
''It it opens OK,'' then the eject button on the drive may be faulty.
''If it doesn't open,'' then there may be a problem with the tray motor or the drive electronics and further testing would be required to find the problem.