If it doesn’t display a dvd video but only displays the menus try [https://www.ebay.com.au/itm/Kodak-DVD-CD-Laser-Lens-Cleaner-Disc-6-Micro-Fibre-Brushes-Voice-Music/322859571258|cleaning] the laser lens and check if that resolves the problem.
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“…no home menu…” or “…only show home menu…” which is it?
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If it doesn’t display a dvd video but only displays the menus try [link|https://www.ebay.com.au/itm/Kodak-DVD-CD-Laser-Lens-Cleaner-Disc-6-Micro-Fibre-Brushes-Voice-Music/322859571258|cleaning] the laser lens and check if that resolves the problem.
If still no good try performing a hard reset on the player and check if that resolves the problem.
Scroll down to the last post in this [link|https://us.community.sony.com/s/question/0D50B00004ILAiCSAX/ubpx800-no-picturesound?language=en_US|link] and click on ''Expand Post'' to see how to do this.
If it works check for any firmware updates for the player. Search online for ''Sony UBP X800 firmware'' as there appears to be one released just [link|https://www.sony-asia.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800/downloads|recently]. I don’t know if this one is applicable for your region so that’s why you should check for it from where you are. Alternatively, if the player is connected to the internet and the Home screen menus work then use the Update Firmware option in the Setup menu.
Try performing a hard reset on the player and check if that resolves the problem.
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If it doesn’t display a dvd video but only displays the menus try [https://www.ebay.com.au/itm/Kodak-DVD-CD-Laser-Lens-Cleaner-Disc-6-Micro-Fibre-Brushes-Voice-Music/322859571258|cleaning] the laser lens and check if that resolves the problem.
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If still no good try performing a hard reset on the player and check if that resolves the problem.
Scroll down to the last post in this [link|https://us.community.sony.com/s/question/0D50B00004ILAiCSAX/ubpx800-no-picturesound?language=en_US|link] and click on ''Expand Post'' to see how to do this.
If it works check for any firmware updates for the player. Search online for ''Sony UBP X800 firmware'' as there appears to be one released just [link|https://www.sony-asia.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800/downloads|recently]. I don’t know if this one is applicable for your region so that’s why you should check for it from where you are. Alternatively, if the player is connected to the internet and the Home screen menus work then use the Update Firmware option in the Setup menu.
Try performing a hard reset on the player and check if that resolves the problem.
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Scroll down to the last post in this [https://us.community.sony.com/s/question/0D50B00004ILAiCSAX/ubpx800-no-picturesound?language=en_US|link] and click on ''Expand Post'' to see how to do this.
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Scroll down to the last post in this [link|https://us.community.sony.com/s/question/0D50B00004ILAiCSAX/ubpx800-no-picturesound?language=en_US|link] and click on ''Expand Post'' to see how to do this.
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If it works check for any firmware updates for the player. Search online for ''Sony UBP X800 firmware'' as there appears to be one released just [https://www.sony-asia.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800/downloads|recently]. I don’t know if this one is applicable for your region so that’s why you should check for it from where you are.
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If it works check for any firmware updates for the player. Search online for ''Sony UBP X800 firmware'' as there appears to be one released just [link|https://www.sony-asia.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800/downloads|recently]. I don’t know if this one is applicable for your region so that’s why you should check for it from where you are. Alternatively, if the player is connected to the internet and the Home screen menus work then use the Update Firmware option in the Setup menu.
Hi @ronenza ,
Try performing a hard reset on the player and check if that resolves the problem.
Scroll down to the last post in this [https://us.community.sony.com/s/question/0D50B00004ILAiCSAX/ubpx800-no-picturesound?language=en_US|link] and click on ''Expand Post'' to see how to do this.
If it works check for any firmware updates for the player. Search online for ''Sony UBP X800 firmware'' as there appears to be one released just [https://www.sony-asia.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800/downloads|recently]. I don’t know if this one is applicable for your region so that’s why you should check for it from where you are.