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Remove the plastic screw cover located on the bottom of the device. Insert a small flat-headed screwdriver into one side of the cover and gently ease it out. Repeat on the other side.
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You will need a #00 Phillips screwdriver to remove the two 2.6 mm screws that are exposed.
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Use the blue plastic opening tool to slowly work your way around the edges of the case, releasing the front plate from the bottom case.
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Turn the Zune over so the screen faces downward. This will ensure the battery does not fall out and pull on the cable.
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Pry up from the bottom of the Zune because the headphone jack will not allow you to remove the back case in one pull. You must slide the case up and away from the rest of the Zune.
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Use the small flat head screw driver to gently lift the brown clamp.
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The clamp will release the battery ribbon cable from the logic board, freeing the battery.
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Now the back cover is off and the battery is removed, so the hard drive is clearly visible.
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There are four 4.2 mm screws securing the hard drive to the logic board.
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Remove all four screws using a Phillips #00 screwdriver.
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Carefully tilt the hard drive up from the logic board.
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Flip the hard drive over the top to expose the ribbon cable.
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The ribbon cable is held in place by a black latch on the hard drive.
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Using a small flat head screwdriver, flip the black latch up 90 degrees.
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Carefully detach the ribbon cable from the hard drive.
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Now you have completely detached the hard drive.
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