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[title|Dell Chromebook 3100 (Touch/non-touch)] | |
- | [summary] |
+ | [summary]The Dell Chromebook 3100 (touch/non-touch) is a compact laptop designed and released by Dell in 2019 for use in schools. This page contains repair and service information related to the Dell 3100 (touch/non-touch).[/summary] |
[summary_image|3125126] | |
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+ | [page_title|Dell Chromebook 3100 (Touch/non-touch)] |
+ | |
+ | == Background == |
+ | |
+ | The Dell Chromebook 3100 is a durable, education-focused laptop released in early 2019 as part of Dell's Chromebook line for schools and students. Designed to be rugged, it features rubberized edges, a spill-resistant keyboard, and reinforced ports to help withstand heavy use in schools. Touchscreen and non-touchscreen variants of the laptop are available and ship with Chrome OS, Google's lightweight OS optimized for web-based services. |
+ | |
+ | Equipped with an 11.6-inch HD display, Intel Celeron CPU, and eMMC storage, the Chromebook 3100 is built for speed and efficiency in web-based applications. Since it is being utilized heavily in U.S. and other K-12 schools, it requires frequent repair, particularly of components like the keyboard, display, and battery. |
+ | |
+ | While maintaining its compact form factor, the Chromebook 3100 includes USB-C, USB-A, and a microSD card slot, so it works with standard peripherals. Its modular internal design and repair-friendly build make it a practical option for DIY repairs and component replacement, especially for school IT departments looking to extend device lifecycles. |
+ | |
+ | == Identification == |
+ | |
+ | The Dell Chromebook 3100 is a very compact black laptop with a plastic body. It has a textured matte finish on the lid and base. Rubber bumpers are built into the edges of the machine. The machine measures around 11.96 x 8.19 x 0.82 inches (30.38 x 20.78 x 2.09 cm) in dimensions and weighs around 2.85 lbs (1.29 kg). The 11.6-inch display of the Chromebook 3100 is available in touchscreen and non-touchscreen options. The touchscreen model has a shiny screen with a glassy smooth finish, while the non-touch model has a matte finish screen with an anti-glare coating. The screen bezels are relatively thick, especially at the bottom, where the Dell logo appears. On the sides are two USB-C ports, two USB-A ports, a microSD card slot, and a headphone jack, all sunk slightly into the case. The keyboard is spill-resistant and has slightly concave keys, and the trackpad is in the middle below the keyboard with a matte, smooth coating. The user will be able to tell the model by looking at a label on the underside of the device with the service tag and the model number. The Chromebook 3100 was available in only black; there was no other colors available. |
+ | |
+ | == Technical Specifications == |
+ | |
+ | ==== ***Physical Dimensions & Build*** ==== |
+ | |
+ | * Dimensions: ***11.96 x 8.18 x 0.82 inches*** (30.38 x 20.78 x 2.09 cm) |
+ | * Weight: ***2.85 lbs (1.29 kg)*** |
+ | * Material: ***Rugged plastic chassis with reinforced rubberized edges*** |
+ | * Color: ***Black*** |
+ | |
+ | ==== ***Display*** ==== |
+ | |
+ | * Size: ***11.6-inch HD (1366 x 768) display*** |
+ | * Type: ***TN (Twisted Nematic) panel*** |
+ | * Touchscreen: ***Available in touch and non-touch variants*** |
+ | * Finish: ***Matte (non-touch) / Glossy (touchscreen)*** |
+ | |
+ | ==== ***Performance & Storage*** ==== |
+ | |
+ | * Processor: ***Intel Celeron N4000 / N4020 (Dual-Core, up to 2.8GHz)*** |
+ | * GPU: ***Intel UHD Graphics 600*** |
+ | * RAM: ***4GB LPDDR4 (Soldered, non-upgradable)*** |
+ | * Storage: ***16GB / 32GB eMMC*** |
+ | |
+ | ==== ***Ports & Connectivity*** ==== |
+ | |
+ | * ***2x USB-C (Power Delivery, DisplayPort Alt Mode)*** |
+ | * ***2x USB-A 3.1*** |
+ | * ***1x 3.5mm headphone/microphone combo jack*** |
+ | * ***1x MicroSD card reader*** |
+ | * Wireless: ***Wi-Fi 5 (802.11ac), Bluetooth 5.0*** |
+ | |
+ | ==== ***Camera & Audio*** ==== |
+ | |
+ | * Webcam: ***720p HD front-facing camera*** |
+ | * Microphone: ***Dual digital array microphones*** |
+ | * Speakers: ***Stereo speakers*** |
+ | |
+ | ==== ***Battery & Power*** ==== |
+ | |
+ | * Battery: ***42Wh Li-ion battery (up to 14 hours runtime)*** |
+ | * Charging: ***USB-C, 65W adapter*** |
+ | |
+ | ==== ***Durability & Special Features*** ==== |
+ | |
+ | * ***Spill-resistant keyboard*** |
+ | * ***Drop-tested up to 30 inches (desk height)*** |
+ | * ***Reinforced hinges and ports*** |
+ | |
+ | Source: [link|https://www.dell.com/en-us/shop/dell-laptops/chromebook-3100-laptop/spd/chromebook-11-3100-laptop|Chromebook 3100 Laptop Specs] |
+ | |
+ | == Additional Information == |
+ | |
+ | * [link|https://www.dell.com/en-us/shop/dell-laptops/chromebook-3100-laptop/spd/chromebook-11-3100-laptop#support-anchor|Dell Chromebook 3100 Product Support Page]: Dell’s official support page includes product specifications, user manuals, driver downloads, and service manuals. |
+ | * [link|https://www.dell.com/support/manuals/en-us/chromebook-11-3100-laptop/chrome_3100_lte_sm/working-on-your-computer?guid=guid-723576fc-7801-4f12-b4ec-63dcc9803357&lang=en-us|Dell Chromebook 3100 Service Manual]: This manual provided by Dell gives you anything you need to know start to finish to begin servicing your 3100 model Chromebook. |
+ | * [link|https://www.youtube.com/watch?v=e_RvPOsfMbA|A brief Teardown Guide on the 3100 Model]: This 9-minute video goes through a step-by-step guide on how to disassemble your device correctly for repair. |
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+ | * |
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