The Visual Land Prestige 10 is an internet enabled tablet made by Visual Land INC. This device page and subsequent repair guides will show you how to remove and replace the devices components.

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I can't get my Visual Land to turn on

Visual Land won't turn on, plugged into electricity or via battery

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It does not work on my unit. Visual land still will not reset or turn on

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Hi,

Do you get any indication on the tablet when the charger is connected and switch on?

Try performing a hard reset to see if this resolves the problem.

Be aware that a hard reset will erase all your User data and downloaded apps. It will restore the tablet to its' factory default condition. It will be like when you first bought it.

1. Make sure the unit is powered off.

2. Press and hold the "V+ or V- BUTTON" and the "POWER BUTTON" simultaneously for 15 seconds.

The Android recovery screen will appear.

3. Use the "VOL+ BUTTON" to scroll down to "Wipe Data/Factory Reset" then press the "POWER BUTTON" to select this option.

4. On the next screen, scroll down to "Yes -- Delete all user data" and press the "POWER BUTTON."

5. Then select "Reboot System Now" again using the "POWER BUTTON"

The tablet should now be back to it's factory settings and you should be able to access it once again.

Update (02/28/2017)

Hi @snidley

There should be 2 buttons on the top of the unit. If you have open slots they must have been removed.

Here is an image, just to avoid any confusion.

Block Image

(click on image to enlarge for better viewing)

If they are missing, how do you turn the tablet on, if you can that is?

If you cant turn it on due to the missing buttons here is a link to the Ifixit guide to repair the tablet.

Visual Land Prestige 10 Repair

I cannot find any replacement buttons parts online for the tablet and I don't know if it is worth it to you or not but here is one option that you may wish to consider. There are faulty units available on places such as Ebay etc. that you may wish to purchase to scavenge the parts from, if the price is acceptable to you that is. Then use the Ifixit guide to repair your tablet.

Here is a link to one such example. There are others.

http://www.ebay.com/itm/Visual-Land-Pres...

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Is this the 2 buttons on top of unit, have none there, open slots

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i did this and I got e:failed to mount/system invalid argument..... e:cant open /casche/recovery/log and others

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Hi @ Michael Fulton,

Have you got an SD card inserted at all? If so try removing it and then try the hard reset procedure.

Try this variation and see if it works

1. "Press and hold" the Volume + button before you press and hold the Power button.

2. Then holding both button simultaneously wait for the startup screen

3. Keep holding the buttons till you see the start up screen then release the buttons.

4. Press Volume up five times when you see the android with an exclamation to reveal the recovery menu.

5. Press Volume down to move on the menu and power button to select.

6. Select Wipe Data/Factory Reset.

7. Select Yes- Delete all user data.

8. After the wiping select Reboot System Now.

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Hello. I got my tablet from my mom as a hand me down but when I was messing with the feature. The tablet stated acting buggy, like it would register my touch a second after I pressed it and freezing. When I tried to reset it, it just blinked like crazy for a few minutes then cut off entirely and I haven't been able to get it to turn on. Did the motherboard fry or something?

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Hi @ Toon Legion,

Can you charge the tablet OK?

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