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Blu Studio 6.0 HD Troubleshooting
Released April 2014, Also known as BLU D650
Blu Studio won't turn on
No matter what you do, you can't get your Blu Studio to turn on.
If your Blu Studio won't turn on at all it's most likely because the battery is drained or bad.
Click Blu Studio HD 6.0 Battery Replacement for a guide on how to change your battery.
It is possible that it appears nothing is happening because the display is bad. If it seems like the device powers on but nothing is happening, i.e. it vibrates or makes sounds, it is possible the display is bad and must be replaced.
If your devices seems to turn on but nothing is happening, i.e. the screen powers on but stays black, it is because the motherboard is bad. You can purchase motherboards for your phone here:
Blu Studio is Unresponsive
The Blu Studio's touch screen or buttons do not respond
Blu Studio is Off
Check to make sure the Blu Studio is on by holding down the power button for 5 seconds and wait, if the phone is still unresponsive continue reading.
Battery is Dead
The battery may have lost its charge, if so proceed to use the included charge and a working outlet. If the phone does not respond then the battery is dead and a new one must be purchased, see Blu Studio HD 6.0 Battery Replacement on how to replace the battery.
Following the Battery replacement guide safely remove the back panel and battery housing of the Blu Studio and check the white square on the top of the battery. If the square is not white but pink then the phone has water damage, see the section on water damage below.
Broken Touch Screen
If the Blu Studio's display is active but unresponsive to touch then restart the phone. If the screen is still unresponsive then the screen may need replacement. After purchasing a new screen follow the (Needs guide) on replacing the screen safely.
Memory Card Problems
Blu Studio does not save or read data.
Here is a guide on how to switch your MicroSD Card: Blu Studio HD 6.0 MicroSD Card Replacement
Memory card is absent
Remove the case following Back panel assembly guide and check to see if a memory card is inside the phone, if not then find and insert one. Memory cards for the Blu Studio can be purchased at www.amazon.com.
Install the memory card using this guide : Blu Studio HD 6.0 MicroSD Card Replacement
Memory Card is inserted incorrectly
Safely remove the memory card making sure no obstructions such as dust or damage exist, if none exist reinsert the card:
Memory Full errors
Either delete media such as videos and/or pictures to clear up space, or purchase a larger memory card (64 GB>32 GB>16 GB). Note: The Blu Studio can only hold up to a 64 GB micro SD memory card.
Memory Card is broken
If a second memory card is on hand test the phone to see if the phone can recognize the 2nd card. If the 2nd card is recognized then the 1st card may be broken and a replacement must be purchased. If the phone does not recognize the 2nd card then the phones reader is broken and must be repaired at the store.
If the case is broken or cracked then a replacement must be purchased and attached by safely following the Back panel disassembling guide. Note: The Blu Studio only has a rear case panel.
Blu Studio has been in contact with water over a period of time.
If you think your Blu Studio is water damaged, then check the rectangular white sponge on the back of the battery. To remove the battery, follow the Battery replacement guide. You will see a white or pink/red rectangle. If the rectangle is white then that battery is not water damaged. If the rectangle is pink or red then your battery and likely the rest of the phone is water damaged. If you believe the battery to be the only part water damaged, then purchase a new battery before attempting to replace the phone.
If phone is not working, then here is a technique used by many. Soak your phone in 99% Isopropyl alcohol for about two hours. Once you have done that, put your phone in a bag of uncooked rice for a few hours. In this stage the rice will absorb all the moisture and hopefully restore your phone. If your phone is not fixed then your phone should be taken to a local store for evaluation.