I’ve had two of the Bissell Bolt Ion 2 in 1 vacuums (Model 1312), and, like everyone else here the battery died. The first one died just a few days after the warranty expired! Talk about planned obsolescence! I talked to Bissell and let them know what I thought of this machine, where there is NO PROVISION FOR BATTERY REPLACEMENT! At a reduced price, they sent me a refurbished replacement. While the first one lasted one year, the refurbished replacement lasted just over 2. After this one died, I decided to get a Shark vacuum. It works well, but I still like the ergonomics of the Bissell Bolt. Very lightweight and it has a “parking place” with the charging stand. Oh well. Time to say goodbye to Bissell.
It looks to me that the poster (Jasmine) provided the procedure so that, although screwed by Bissell, those who bought the thing can at least take it apart and recycle the battery in a responsible way. Unless one is an electrical engineer, it does not seem practical to try.