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Why isn’t my device showing up when connected to my computer?When I plug my MP3 player into my computer it does not show up on the computer. Can someone help me fix the problem?
Why can't I hear out of my headphones?I believe that I have a shortage in the headphone jack of my Element GC-1020. If that's the case, can anyone tell me how it c...
Responder a:Why won't my Element GC-1020 play movies or videos?The Element GC-1020 comes with a mini-disk that you can put in your computer's CD slot. Insert the disk and install the AVI converter. By doing this, you can convert your media files into .avi format, which allows you to save and watch any movies on your device. Here is a link to the Element GC-1020's manual for step-by-step instructions on how to convert your files to .avi format: Element GC-1020 Instruction Manual
Responder a:Why won't my Element GC-1020 turn on?If you've just opened the Element GC-1020 package and wish to use the device for the first time, the battery may be dead. In that case, it simply needs to be charged. If the battery is drained and this is not the first time using the device, try to charge it by plugging it into your computer with the provided USB cord. If it doesn't turn on after this, you probably have a faulty battery. In this case, you may want to replace the battery. If the battery is not the issue, it's possible that the power switch is turned off. The power switch is responsible for the display. However, if the master switch, also known as the ON/OFF switch, which controls the power of the entire device, is off, the screen will not turn on at all. Make sure that both your power and master switch are turned on. If both of these buttons are turned on and your GC-1020 is still not turning on, your problem most likely lies in the motherboard. You will want to replace this, as most components of the media player are connected to the motherbo...